This happens a lot years ago KMart service center guy, charged me for a young lady who they knew filter and oil, i was getting some brake work done on an old Auto.
I also have heard of them quick change joints, not even changing the oil and filter and still charging, hoping people will never check it themselves.

For over the past 25+ years i change my own oil and filters, On my 98 Maxima i even have to remove the right front wheel to reach the filter.

I don't trust the Toyota non service bunch and don't trust them quick change joints. Both hire anyone who applies for the job, and give them zero training or any useful instructions.