Quote:
Originally Posted by Keith_PDX
I have several very professional emails to Baja with their Sales, Engineering and Support email addresses along with Sergio Murillo's business email without ANY response to the issue. Over the course of the last 3 weeks all 4 email address were cc'd on all correspondence. ZERO response. They were sent the same pictures you see here. One voice mail was also left. My time spent reaching out has been exhausted. From my perspective this is horrible customer service.
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I just saw this part, which completely sucks. My experience with Sergio and the crew has been the complete opposite. They scrambled to get my rack done in less than a week, and helped me with a small electrical project a few months afterwards. I really hope they can make this right for you.
