Quote:
Originally Posted by mtbtim
It's a Motorola Moto X, Android version 5.1. The phone locks up over and over again. I power it off, back on and I can maybe do one of two things and then it locks up again. Never experienced this with a phone yet. I've also lately been experiencing really bad reception in areas I had good reception before.
I was thinking of doing a reset to factory settings but I'm a little clueless if I'll lose my contacts. I know I'll have to reload all the apps I purchased.
Any advice would be welcome.
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If you have a Google account(Gmail) all your contacts will be on Google's servers. SO you could factory reset and your contacts would repopulate once you signed back into your google account. You'll loose your SMS's though. Your apps will also be backed up to Google so as soon as you sign back in it'll ask you if you want to restore those apps. Just click restore from previous device.
Before you go full factory reset try clearing both caches. Here's a link to a how-to:
https://www.androidpit.com/how-to-cl...he-moto-x-2014
