Originally Posted by CRB Racing

Just got off the phone with a Jose from their returns department. Jose was very profesional and was the FIRST and ONLY person that apologized about the issue.
He is emailing me a FedEx return label and will be getting me the replacement parts as soon as the tracking number shows the package is in transit.

I asked if they use one vendor/dealer for Toyota parts. He said that they use multiple dealers and it depends where the order is being shipped.
I told him that multiple people on Toyota forums were complaining about poor packing and damaged parts and maybe they should drop that particular vendor or get the issue resolved since it's their name thats being tarnished.

Oh well, I'll never order from TPD again. The $30.00 wasn't worth the time or hassle.