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Member
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Join Date: Feb 2016
Location: North Carolina
Posts: 481
Real Name: Jacob
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Member
Join Date: Feb 2016
Location: North Carolina
Posts: 481
Real Name: Jacob
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We had initially had the non-KDSS called out on the skid description on the item page, but lost it at some point. Its been added back to the description. Regardless, we went around our own policy and immediately issued a refund, despite not even having the skid returned yet.
We are working on KDSS versions, but we don't want to just make a universal option, you loose a lot of clearance if you make a single skid that works for everything. KDSS is such a small percentage of vehicles that we don't think it makes sense to compromise on an entire product line's design for them.
As we've said, we're make to order on pretty much everything at this point. The skid in question was shipped out within the original estimated time window. We're trying to keep prices reasonable, but with that comes a lead time. Its the classic engineering triangle: cheap, fast, quality. Pick two.
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