Thread: Introduction
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Old 02-25-2019, 01:49 PM
ExtremeLED ExtremeLED is offline
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Join Date: Dec 2017
Location: Denver, CO
Posts: 34
ExtremeLED is on a distinguished road
ExtremeLED ExtremeLED is offline
Member
 
Join Date: Dec 2017
Location: Denver, CO
Posts: 34
ExtremeLED is on a distinguished road
Quote:
Originally Posted by ozon8r View Post
These guys still in business? Called the TF number to place an order several days in a row and it sounds like a robotic voice answering the phone until you make a selection from the prompts. Selecting 1 goes to Sales but leads to voicemail even during their stated business hours. Left a voicemail and still awaiting a callback. Looks like a great product, wonderful warranty, but hoping customer service proves more responsive.



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Yes, we're still in business. I suspect you were able to reach us at another time. Apologies for the robotic sounding message, we're trying to get that replaced but there are real people (in the US, heavily involved in the business) once you get through!
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