It looks from the photo of the jeep flexed out that he did not have the falcon shocks. The stock Terraflex shocks are terrible and I can see why he said it rode like a dump truck. Terraflex springs are also known to be stiff. I am not a fanboy for any manufacturer I use what I think will give me the result I am lookin for. I had JKS springs and falcon adjustable shocks on my jeep. I know ride quality is subjective, but it rode very well. Not even close to an unloaded dump truck. If it had I would not have gotten the falcon shocks for the 4runner. Most of your ride quality comes from your springs, you reuse the stock springs with the falcon system. If you are looking for a squishy, floaty riding suspension then this isn't for you. If you are looking for a controlled compliant suspension that is not harsh then look here. Again ride quality is subjective but I really do not know how my 4runner could ride any better. I think terraflex struck the right balance between ride quality and handling. The 4 runner is a truck it will never ride or drive like a crossover, but we can go places they can't.