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Old 06-01-2019, 01:25 PM
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C4 Fabrication C4 Fabrication is offline
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Join Date: Sep 2015
Location: Black Hills of South Dakota
Age: 38
Posts: 806
Real Name: Caleb
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C4 Fabrication C4 Fabrication is offline
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C4 Fabrication's Avatar
 
Join Date: Sep 2015
Location: Black Hills of South Dakota
Age: 38
Posts: 806
Real Name: Caleb
C4 Fabrication has a spectacular aura about C4 Fabrication has a spectacular aura about C4 Fabrication has a spectacular aura about
Hey everyone, we are very sorry for the fitment issues a few of you are having and we will get it resolved. There are new top mounting plates that have been formed with a new bend angle to resolve the issue. The plates should be shipping to us next week then we have to send them to powder coat. We will gladly replace the top mounting plates that have been giving issues.

Its a strange situation because the first batch of 75 ladders we made and shipped fit excellent. We made another batch of 75 that were exactly the same with zero changes. We verified that the bend angles were correct on the second batch and sent them out. Some people from that batch were having issues getting the rear portion of the top mounting plate to stay flat against the sticky foam. We weren't sure if this was user install error or what so we test fit one of those plates on our company 4runner and it gave us the same issue. To resolve that issue we increased the bend angle a bit on the top plate to help it sit down flat on the hatch. Now its causing the other end of the plate to lift up which is what a few of you are experiencing now.
We have only sent out about 20 of these with the increased bend angle. The new batch will have less bend than they do now, but slightly more than the second batch so we should be hitting that sweet spot where they fit great.
The thing that we just don't understand is how the first batch of 75 fit perfectly and the second batch didn't all fit perfectly even though the parts were verified to be exactly the same.
There have been some customers over the past few months who have trouble getting the top plate to sit correctly, but once we talk to them on the phone and explain to them a few things to try with adjustment, they always get it worked out.
Anyways point is that the new top plate should resolve any issues and we will send them out to you guys as soon as they are powder coated.
Again we are sorry for the fitment issue, but it will get resolved.
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Owner/Operator of C4 Fabrication. specializing in custom built Toyota off-road products.www.c4fabrication.com
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