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Originally Posted by young
I just got mine installed last week and I have the same issue as well. Glad I read here that I thought I installed and re tried it incorrectly. I am going to contact C4 about it.
One more thing, the ladder is little off. The top is 3 inch and the bottom is 10 1/2. Will that cause the paint scratching?
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I'm not sure what that will do. The only thing I paid attention to was the top plate lifting in the front.