I got my rear bumper from them about a week and a half ago. I took the rear bumper off last weekend, removed the spare tire carrier bars underneath and spent the rest of the time removing light surface rust (some deeper rust in a few areas). I will install the bumper tomorrow.
Aside from that, WOW, the packaging for this bumper / spare tire carrier / hi-lift jack carrier and 2 metal Jerry can carriers were truly amazing! I have never seen anything packed as well as this was. Even the nails were not your standard nails in the crate.
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sugjavier
the gap is supposed to be there, as mentioned. In the instructions, Shrocksworks states this and they recommend to paint the yellow plastic trim on the driver's side if you don't want it to be as visible. Thanks for the pictures by the way, they are helpful for me as well.
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sleepydad
the #4 in your list is also helpful because I now know why I am seeing the same thing. My rig is classified as a total because the rear end was bumped before I got it, so when I bought it, there was no tow hitch.