Originally Posted by Bugser

I think you're on the right track with the owner. Remember Abe Lincoln's saying' "You can catch a lot more flies with a teaspoon of honey than with a gallon of gall". Edwards wants to help you and keep you for a lifelong customer. However, if you try to go too far then he might back off. Your aggravation and time spent is valuable, but at what price? More aggravation, owner backing off? If you're cordial, firm but business-like, he probably will go a mile for you. Appeal to his nobler motives and thank him for helping you.

I have an 18 ORP with KDSS and love the ride. Zero steering vibration all the way up to 90 Mph. If I had to do it over, I'd might opt for the Pro because of the unique colors and some of the additional features. Offer to pay the difference to the model that you want and stay business-like, firm but cordial in the loan terms and other options negotiated at the original sale. Get your tires and take off the aftermarket mods you did. If you cant retrieve them, ask Edwards for new parts and tell him you'll eat the install costs (great if you did them yourself!).

You asked for 2 cents, I gave 4! This is what I would do and would be grateful to Edwards for stepping in and helping.