Quote:
Originally Posted by NC[4]Runner
Sorry for the time delay in replying to everyone's contribution, its very much appreciated and good for the community.
My local Toyota has the SST already and has done the repair too.
I've had no leaking of any kind (front/rear). No bushings replaced. Its really hard to pinpoint the origin of the knocking. Two capable buddies and I got up on the sliders and rocked the rig side to side to repeat the knocking. We concluded that taking it to Toyota needed to happen.
The failure does seem early to me as well, miles-wise and considering that I do not beat the s**t out of it. I wheel, but i'm not bajaing the thing. Regardless, it's too soon.
My Toyota adviser contacted Toyota Corporate on my behalf. I [try to] speak to the same person over there when I bring th Runner in and he's went to bat for me on several occasions. After about a week he heard from them and they took $1000.00 off of the repair. Not sure that more would come of it if I did contact them direct. Do you think I should pursue it further ? or take it and run ?
Thank you for this. The capable person would find this info extremely helpful. Unfortunately the time-cost, for me, does not work out. I'd spend way more of my time getting it all figured out than would make since. Someone will do this and its great information for the community. I hope someone does and posts up.
The dealer said in their repair write-up that they disconnected something, did a test drive and the knocking went away.... I'll post that specific wording tomorrow as I left the paperwork at my office.....
Thanks again everyone....
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Hard to say. If you have the car (i.e. not at the dealer), then take it to an indy for an estimate.
You can also go to the dealer (who may, or may not have actually spoken with Toyota) if they can sweeten the deal. I've found a way that has worked for me:
"That is a very generous offer from Toyota and I really appreciate your help with this. However, this is still a big amount for me - is there anything your dealership can do as well?"
This does several things. It thanks them for helping. It identifies the goodwill as coming from Toyota and it asks them to contribute something as well.