I have a Lexus dealer 15 minutes away, about 30 minutes closer than Toyota, so I occasionally buy parts there. They act like Lexus is not related to Toyota. Typically I give them the Toyota part number and they act like they have no idea how to pick it out of stock. One they were nice enough to call the Toyota dealer and even asked them how much they charge (anybody know if that's more or less than Lexus would charge?) Then they came out with a part with Toyota/Lexus written all over it and the same part number that I gave them.

On other occasions I've had to convince them that the GX470 parts are generally the same as the 4Runner. Anybody else run into this or know why this is? I would think they would welcome selling parts to Toyota owners, but they make me not want to go there.