I must say that I'm bringing the grade down to a C at this point. It's been a full week since they created my free replacement order, and it still hasn't shipped. It's impossible to get them on the phone as they either have too many calls or not enough people answering them, and their email replies are painfully slow.
In the meantime, I've been driving with only one headlight, and in this part of the country, the sun is rising late and it's getting dark very early, so every day driving to work and driving back home I'm risking getting pulled over.