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Thread: Are software updates covered under platinum extended warranty?
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Old 11-06-2019, 02:39 PM
Nick2cd Nick2cd is offline
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Join Date: Oct 2016
Location: WV
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Nick2cd Nick2cd is offline
Member
 
Join Date: Oct 2016
Location: WV
Posts: 45
Nick2cd is on a distinguished road
Are software updates covered under platinum extended warranty?
I’m having trouble with Bluetooth connectivity, text messages, and my phone. I’m over three-year 36,000 mile factory warranty but I have purchased a platinum extra care warranty. The dealership is telling me if I need a software update, it is not covered under the extended warranty. Is this true or am I getting the runaround? I won’t have access to my warranty paperwork for a few more hours so I wanted to consult you guys.
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