Any update to this? Right after seeing this post I had a bulb issue and after confirming my address for a replacement I haven't heard back. It's been a week...
This is how I look at the moment. Funny they say the drivers side is bad? At least I don't have a bulb completely out at the moment. This is their HID kit with Phillips 4300k bulbs.
IMG_20191106_091216 (1) by
Michael Starmer, on Flickr