Quote:
Originally Posted by Knoxes
Carmax is sending it out to have the touchscreen repaired by an independent shop. I'm a bit skeptical, but the SM has a high level of confidence in this guy. Said he wouldn't take the job if he wasn't sure that he could fix it. I guess we'll see...
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So here we are 10 days after I left it with Carmax and it's been BS responses and delays. I'm about at my limit - especially after the SM didn't return my call on Friday (on Wednesday he was pretty confident that it would be done). So I called Saturday morning (Service department was closed, but the business office was open) and was told it was ready. Drove 40 minutes over there to find it with a gaping hole in the dash. And they still can't give me an estimated completion date. We're going to have a come to Jesus today.
