Quote:
Originally Posted by centuridude
After a "Routine" oil change / tire rotation service, as I was leaving the dealership, the front-right tire came off. They FORGOT to tighten the lug-nuts!!
Fortunately the damage was minimal - they had to replace the TRD wheel because it was scratched on the inside. On the bright-side, I had them give me the "damaged" wheel and I plan on using it as a second spare for long off-road trips.
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The identical thing happened to my boss. He took his Tacoma (Tundra?) in for an oil change rotation to Koons Toyota in Tyson's Corner (Northern VA/DC burbs). At the first traffic light (within sight of the dealership), his driver's side front wheel came off. A cop was a couple cars behind him and started yelling at him to move his car (it was rush hour). He points to the front of his car with major'ish body damage and sitting on a rotor that is half folded under and asked "I'd love to. Why don't you help by lifting up the front of the car and I'll drive it over to the side of the road"
Koons ended up ordering him a new one (it was impossible to find a red manual tranny), gave him high retail on his and sold the new one at actual cost minus military discounts. I think he paid a couple of grand and got a two or three year newer car. They obviously gave him a loaner in the meantime.
I thought that was a one off, but yours is the third one I know of. The first was a brand new Jeep that made it a mile before the wheel fell off.
