Ive been through this just not through RA, so I feel your pain. I’ve actually had great luck with RockAuto, even including receiving credit back for shipping them cores.

Regarding the customer service experience, the savings have to come from somewhere. I appreciate it’s not white glove, but what shop with low prices is these days? Navigating those mazes takes patience and persistence.

I’ve also had at least two hoods show up with bent corners during shipping from various sources so I’m now squarely in the camp with the gent above that says local pickup only on that kinda stuff now.

Finally, life is suffering. Remember that.