Hayden from Sherpa followed up after taking a look at the few posts I made here and offered to send out new hardware and new feet at no cost. I offered to pay for at least the shipping, but he noped me immediately and sent it out. I received the hardware today.

When I was looking for a roof rack I narrowed down my options to Victory 4x4, Gobi and Rocky Mountain Racks (now known as Sherpa). Even though RMR wasn't as established as some of the other vendors, I went with them due to the no drilling design and their wait time being considerably less.

And I'm glad I did.

I always worry with new/unknown vendors what the downstream support will look like. This isn't to say anything negative about any of the competing roof rack vendors as I have no experience with them, but Sherpa has won a customer for life. If there is an option I'm looking for and Sherpa vends it, I will be going through them. Cheers!