I just installed my SSO bumper last weekend. When it arrived, it had damage on the box in the exact same place you do. Luckily, the bars hadn't poked all the way out of the box and as such hadn't gotten scratched at all. I was extremely wary of getting this product shipped in after having a bad shipping experience with a different fabricator weeks earlier. I could tell immediately that the SSO bumper was packaged much better than the other company's product, so I forgave the small holes in the box. These boxes are huge and heavy, you just have to accept that the shippers (who do not give a single F about you) are going to have a hard time and probably damage something. I'll side with SSO here, and would order from them again in the future.

Sent from my Pixel 2 using Tapatalk