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Old 01-24-2022, 10:35 AM
LeesWagon LeesWagon is offline
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Join Date: May 2021
Location: Houston, TX
Age: 34
Posts: 69
LeesWagon is on a distinguished road
LeesWagon LeesWagon is offline
Member
 
Join Date: May 2021
Location: Houston, TX
Age: 34
Posts: 69
LeesWagon is on a distinguished road
Pretty Dissapointed with OEM Audio + Reference 500 system

Just thought i would drop this in here for anyone else debating the purchase of OEM Audio + Systems.

I ordered this system on November 17th 2021. Due to "Covid" you have to acknowledge a 30 day lead time on their website. Fair enough. i ordered their full kit which includes: 2 new tweeters, 4 new components speakers for all 4 doors, 2 new component speakers for the rear hatch, and their dual subwoofer option, with dedicated subwoofer amp.

This was a gift for my wife for Christmas. I was told the kit would arrive by Christmas eve. They ended up having some other "Production" issues, and basically shipped me only the component speakers. no subs, no amps, no wiring. just the speakers. I was also told a personalized video would be made explaining the situation, and wishing my wife a Merry Christmas (Which never happened).

On January 17th i was told the remainder of my kit was shipping. So, both amps, both subs, and all the wiring.

The packages arrived a few days later, so i got started. i began to do inventory of the items, and was missing the splitter harness for the passenger side sub. So after informing the company, i left the passenger side sub in the box, and continued on with the driver side.

After opening the driver side sub box i noticed some damage to the sub enclosure. the fiberglass was cracked, and the paint chipped. Everything was packaged extremely well. So i dont think it happened during shipping, rather at their facility prior to leaving. So again, contacted the company and was told to return the driver side sub, and send pictures so they could make a UPS claim.

Few days later i received the splitter harness i needed for the passenger side sub. I was happy to finally experience some sound in the 4runner... So i got everything ready, and dropped in the sub. The passenger side sub comes with a both to secure the enclosure to the truck to avoid rattling. You simply have to remove the actual sub from the enclosure, and insert this bolt through the box. WELL, 2 of the screws holding the sub into the box were stripped!! They simply use a self tapping screw into the fiberglass enclosure, and someone at the factory had obviously overtightened these, stripping the holes out.

In addition, the passenger side sub has an opening so you can remount the factory outlet. the fitment was less than desirable, and i can see this "popping" out when playing music loud.

All in all, after spending almost $3,000 on this system i am extremely disappointed with the quality of work provided, so much so that i question the entire durability of the whole set up. i have not yet received comments from OEM Audio + regarding the second sub, but i am getting to the point of asking for a refund, so i can spend my money elsewhere.

Either someone rushed my entire system causing all of these errors, or they have terrible quality control, because i have never had to deal with such a mess with any products i have purchased in the past.
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