Quote:
Originally Posted by mbm112
Not trying to argue, just providing perspective from someone who has managed a Toyota dealership for 7 years. We can advocate, and there are many elements of goodwill that we can advocate for, but the decision still rests solely on the OEM.
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You definitely know more than I do then. (No sarcasm). I had one experience where the service advisor said no. I wrote the owner of he dealership and explained the situation. Problem was solved the next day. It was super cool, and I try and use that dealership as often as I can.
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