Quote:
Originally Posted by RAVL 2016
There is always more to these stories.
What they are telling you with that price is they don’t want to do the work/. The truck is too rusty and they don’t want the headache associated with taking it apart and having problems for which they will be responsible. So instead of telling you that they give you a high price to send you somewhere else.
Unfortunately frame rust is an issue on all these trucks as they age/. Have some friends who live in Pittsburgh and the cars and trucks there last about 10 years max even with good care. Just too much continuous salt.
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Problem is that customers don't like hearing their vehicle isn't worth fixing or that a technician/shop can't give them a definitive repair quote on their barely held together vehicle. We've gotten into this argument with customers too often, so we just waste our time documenting everything, pricing it out, and giving it to the customer. Hard to argue with numbers and pictures most of the time.
There is plenty of times if love to just P&A "[x1] Road Flare [x5] Gal, Gasoline" for the customer than waste 2hrs documenting everything wrong with their vehicle and then wasting my part's department's time quoti g out a 15k repair bill on a 20yr old 300k vehicle that just needs to be put out of it's misery and saved from it's neglectful owner.
