Quote:
Originally Posted by Texmax
I've been with USAA for 35 years and I have to say their service to us, service members have been lacking in recent years...
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I've been with USAA since 1984. They are nowhere near what they used to be. Back then, they were an insurance company for active duty military officers. Claims were usually settled no questions asked. Rates were very competitive. Changes in 1996 and 2009 opened it to all service members, retirees, veterans, and their children. USAA hired industry professionals who opened it up and made it just like the rest of the industry. Other companies do a better job taking care of their own.
