Quote:
Originally Posted by mrblah
i have almost the complete shrockwork catalog on my truck at one time or the other besides the front bumper, because i couldn't put up with their BS anymore.
Sure their product was top notch but their communication was BS.
They never picked up the phone, never answered emails, never returned voicemails, and if you were lucky to get an answer from them it was always "its in production, it will be ready in 2 weeks".
The dual battery kit took a month or two.
The single compressor thingie took another month or two.
the rear bumper took 9 months, and then MISSING a ton of fasteners. You had to go to home depot to complete the install. The instructions didn't even state the correct number of fasteners needed to complete the install.
You know what was even more stupid? They didn't even tell me they shipped my bumper. I had the freight company call me at work stating they were in my neighborhood, and ETA was 30 min.
Then the pin sheared off, and I couldn't get them on the phone to find a replacement. So i had to buy it from their competitor.
The rear bumper was the last straw. When it was time to buy a front bumper, I went with Demello because there CS was the exact opposite of shrockworks, but had similar styling elements and quoted me a 2 week delivery time, but actually delivered in 1 week. However, Demello was WAY more expensive, but at that point i didn't care. I refuse to shop with shrockworks.
This isn't just a pelfreybilt or shrockwork problem, alot of the well known manufactures play this BS game, and right now I'm playing this game with another well known youtube/instagay company.... I'm not calling them out just yet they have 9 days left before I raise holy hell. They seem to busy making youtube videos than actually making product.
Only thing shrockworks did right was make a WAY OVERBUILT product, powdercoat is also very good, and pricing was actually decent. SO i am happy with their product, but I refused to spend anymore money with them or refer them customers before they went belly up.
FYI, I also bought a bunch of bankrupsybilt products before they went belly up. I guess i got lucky both times (Bankrupsybilt and shrockworks).
So now when i see all this idiots shill for companies that make them wait months for product...BUYER BEWARE!!
|
You're not wrong about the powder coat. 8 years on now in the Florida sun and my front bumper still looks pretty darn good.
__________________
Exit Offroad - Specialist in Dobinsons Suspension & Accessories
Dobinsons |
RCI |
Powerbrake |
Long Range Tanks |
Timbren |
Overland Vehicle Systems
Youtube Channel |
Email Directly
Been in the offroad industry since 1998. Born & raised in Australia - currently in Jax Beach, FL. 2014 4runner Trail, 3/2" Dobinsons MRA Suspension, Shrockworks bumper and sliders, M8000 w/ Treaty Oak winch line, LFD Roof Rails, Dobinsons 2m Awning, RCI skids