06-12-2019, 06:22 AM
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#1
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Member
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Join Date: Feb 2019
Location: Portsmouth, Virginia
Posts: 78
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Member
Join Date: Feb 2019
Location: Portsmouth, Virginia
Posts: 78
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No answer at FN wheels?
I called them in mid April, left message, and two days later got a call back and talked to them about buying a set of the FX TRD PRO 17" wheels
They said they would be available the end of May. Since then I have called several times, left messages, and emailed but have gotten no response. Has anyone else had this problem? It's kind of odd when a customer has to keep repetitively calling to say please take my money. When I originally spoke to them, they put me on an order list I was told. I don't know if they went out of business or what. I really want these wheels over others but I may have to go another route. Does anyone have any insider information about this? It's crazy to me.
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06-12-2019, 03:53 PM
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#2
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Junior Member
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Join Date: Oct 2018
Location: cincinnati
Posts: 1
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Junior Member
Join Date: Oct 2018
Location: cincinnati
Posts: 1
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I'm in the same boat. Been trying to order a set for a month with no reply to email, website contact form, or phone calls.
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06-12-2019, 04:31 PM
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#3
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Senior Member
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Join Date: Jul 2011
Location: St. Louis
Posts: 1,074
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Senior Member
Join Date: Jul 2011
Location: St. Louis
Posts: 1,074
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How hard is it to answer an FN phone?!?!?
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'99 Highlander 5-spd manual e-locker no-running-board
SS 3" suspension lift/1" body lift/33" tires/'Snowflake' TRD Taco wheels/231mm Tundra brakes/bumpers/armor/sliders/winch/Sherpa Matterhorn rack
Manual front hubs, NWF Eco-crawler transfer case doubler, second gas tank
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06-12-2019, 05:01 PM
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#4
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Senior Member
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Join Date: Sep 2017
Location: South SF Bay, CA
Posts: 1,758
Real Name: Tony (no surprise)
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Senior Member
Join Date: Sep 2017
Location: South SF Bay, CA
Posts: 1,758
Real Name: Tony (no surprise)
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When I was shopping for wheels last fall, they made the short list. FWIW, they were quite slow at times in getting back with me also. Not sure if they have multiple email addresses, but this is what I used: [email protected]
Good luck.
I ended-up going with SCS. I like their presence on the forum, that they were super responsive, and in my case, somewhat local (no shipping).
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2000 Limited, E-locker
Maintenance/Build Thread
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06-12-2019, 07:43 PM
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#5
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Member
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Join Date: Aug 2017
Location: Midlothian VA
Posts: 540
Real Name: George
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Member
Join Date: Aug 2017
Location: Midlothian VA
Posts: 540
Real Name: George
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Quote:
Originally Posted by JohnMc
How hard is it to answer an FN phone?!?!?
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Well played Sir.
.
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06-12-2019, 11:59 PM
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#6
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Member
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Join Date: Mar 2015
Location: Bozeman, Montana
Age: 25
Posts: 917
Real Name: Phoenix
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Member
Join Date: Mar 2015
Location: Bozeman, Montana
Age: 25
Posts: 917
Real Name: Phoenix
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Not sure how true any of this is but I've heard from a few people over the last few weeks the FN is closing up shop. Again it's all rumors I've heard from others in the community but could explain their lack of responsiveness
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98 Limited - Solid Axle Swapped,Turboed,And On 37s - Build
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06-13-2019, 12:03 AM
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#7
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official vendor
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Join Date: Aug 2013
Location: Eugene, OR
Posts: 5,310
Real Name: Mike
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official vendor
Join Date: Aug 2013
Location: Eugene, OR
Posts: 5,310
Real Name: Mike
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Quote:
Originally Posted by Black798
Not sure how true any of this is but I've heard from a few people over the last few weeks the FN is closing up shop. Again it's all rumors I've heard from others in the community but could explain their lack of responsiveness
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It's very fishy when all the wheels they sell are sold out on their site.
Mike
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Last edited by MStudt; 06-14-2019 at 04:24 PM.
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06-14-2019, 05:49 AM
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#8
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Member
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Join Date: Feb 2019
Location: Portsmouth, Virginia
Posts: 78
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Member
Join Date: Feb 2019
Location: Portsmouth, Virginia
Posts: 78
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I've tried every number and emailed them at their address and absolutely nothing. I've called from beginning to end of the day with nothing. I did however talk to one dealer on line in Canada that says they're supposed to have a shipment in two weeks. So I guess we'll see what happens? I'll try and call them to see if they get them in, then I guess we'll know if it's for real they're still in production. If not I'm thinking about going with HELO wheels. Has anyone used the before?
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06-14-2019, 09:18 AM
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#9
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Senior Member
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Join Date: Nov 2014
Location: Marietta, Georgia
Posts: 1,500
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Senior Member
Join Date: Nov 2014
Location: Marietta, Georgia
Posts: 1,500
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Quote:
Originally Posted by Black798
Not sure how true any of this is but I've heard from a few people over the last few weeks the FN is closing up shop. Again it's all rumors I've heard from others in the community but could explain their lack of responsiveness
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That'll suck if it's true. They've got good looking wheels and its nice having a variety of different styles.
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1. Black 2002 SR5 4x4 5vz: Front Toytec Ultimate coilovers/eibach 600#, SPC UCA, durobumps Rear Bil5100/Superflex, SS adjustable panhard, PCK, durobumps Body Lift 2" 4crawler Tires 315/75/16 BFG KO2 Wheels SCS F5 Matte black 16x8 3.5bs Armor Custom bolt on rock sliders (no frame drilling)
2. Black 2001 SR5 4x4 5vz: stock
3. Black 2018 TRD Pro (wife’s): Armor Custom bolt on rock sliders (U-bolts)
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07-02-2019, 03:44 PM
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#10
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Junior Member
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Join Date: Jun 2013
Location: Scottsdale, AZ
Posts: 3
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Junior Member
Join Date: Jun 2013
Location: Scottsdale, AZ
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Has anyone been able to reach someone at FN Wheels?
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07-02-2019, 08:52 PM
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#11
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Elite Member
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Join Date: Aug 2010
Location: Seattle, WA
Posts: 7,712
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Elite Member
Join Date: Aug 2010
Location: Seattle, WA
Posts: 7,712
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Quote:
Originally Posted by Desert Taco
Has anyone been able to reach someone at FN Wheels?
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I sent them an email yesterday and haven't heard back. The last time I spoke to Dustin, he said they were moving to a new warehouse and were waiting for the delivery of more inventory. But that was supposed to happen back in May.
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2001 4Runner 4WD Sport Package, Millennium silver, 110,000 miles, 2nd gen TRD Supercharger, Toytec BOSS coilovers, 890 OME rear springs, Bilstein 5125 rear shocks, custom Baldlands front bumper, PIAA 520 driving lights and fogs, 4x Innovation Sliders (welded on!), 18" Magnaflow muffler, JDM corners, 65" Thule bars, 20% tint, 16x8 FJ80 wheels on 265/75-16 Duratracs, Husky mats w/ cargo, rear diff breather mod, 3M clear bra, remote start, Pioneer AVIC-8200NEX
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07-02-2019, 10:54 PM
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#12
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Member
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Join Date: Sep 2018
Location: Phoenix
Posts: 333
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Member
Join Date: Sep 2018
Location: Phoenix
Posts: 333
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Quote:
Originally Posted by Black798
Not sure how true any of this is but I've heard from a few people over the last few weeks the FN is closing up shop. Again it's all rumors I've heard from others in the community but could explain their lack of responsiveness
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That would suck for me. They were part of my build list probably later this year.
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07-03-2019, 08:31 AM
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#13
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Moderator
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Join Date: Jun 2004
Location: the Socialist State of Maryland
Posts: 11,445
Real Name: The Chosen One
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Moderator
Join Date: Jun 2004
Location: the Socialist State of Maryland
Posts: 11,445
Real Name: The Chosen One
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Quote:
Originally Posted by Desert Taco
Has anyone been able to reach someone at FN Wheels?
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Umm, that's the subject of this thread.
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07-03-2019, 01:25 PM
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#14
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Member
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Join Date: Nov 2014
Location: PNW WA
Posts: 508
Real Name: Christian
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Member
Join Date: Nov 2014
Location: PNW WA
Posts: 508
Real Name: Christian
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This is disappointing to hear. I ordered my FN5's last October and Dustin was very helpful and great to work with. Wish I would have ordered a 5th now for a spare.
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07-03-2019, 05:35 PM
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#15
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Senior Member
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Join Date: Mar 2017
Location: Kentucky
Posts: 1,166
Real Name: Robert');DROP TABLE Students;
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Senior Member
Join Date: Mar 2017
Location: Kentucky
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Real Name: Robert');DROP TABLE Students;
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Quote:
Originally Posted by fourwd1
Umm, that's the subject of this thread.
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He was asking if anyone had finally heard from FN wheels in the 3 weeks since this thread was started. Go be a dick somewhere else.
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2001 SR5 - Like OEM, only worse (gears, e-locker, armor)
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