Originally Posted by thomaspuzio

I asked my local dealer in Chicago how much to replace the dash (now that it's no longer free), and he gave me a price of $600 or so. Main reason is, the process is super labor intensive, at least a couple hours to disassemble everything and reassemble.

Originally Posted by thomaspuzio

I asked my local dealer in Chicago how much to replace the dash (now that it's no longer free), and he gave me a price of $600 or so. Main reason is, the process is super labor intensive, at least a couple hours to disassemble everything and reassemble.

Originally Posted by Rayh78

Odd. My dealer gave me a price of about 2800.00 said it took about 11 hours.

Originally Posted by thomaspuzio

maybe I got that wrong. Perhaps the PART was $600? maybe it's $2200 in labor

Originally Posted by Gary Confusius

Thanks for the info. My toyota 4R 2018 ltd bought 8 moths aho has developed a crack in the windshield. I think the glass is too big or of poor quality. My vehicle is under warranty. My insurance said i would have to shell our 500 before they shell out 323. The quote given by dealer is 823/-
That hurts.

Originally Posted by Rayh78

Odd. My dealer gave me a price of about 2800.00 said it took about 11 hours.

Originally Posted by momo.75

As several of you have posted, there is an issue with some of the dashboards in the 4th gen. Since i work from home my truck is parked in the garage 90% of the time and is very well taken care of. I never use any Armorall or any other chemicals on the dash. About 3 or 4 years ago it developed a 6" crack on the dash above the glove box. I paid an interior guy around $150 to fix it, thinking it was a random thing. Over the last 6 months i have cracks going all over my dash. Since mine is an '03, it is way out of warranty, but this is still unacceptable. Obviously this is a default in the dash material.

I just called the Customer Relations number and opened a Claim. After going through the whole deal, the guy said there wasn't any information from Toyota on this issue, so they couldn't do anything. He did say that if there was more claims towards this issue Toyota would be taking note and would probably do something. At this point all we can do is try with a joint effort.

If you have any issues with your dashboard cracking, without any previous damage, and would like to try to get it fixed call this number.

Toyota Motor Sales USA, Inc.
Customer Assistance Center
Department H200
19001 S. Western Ave.
Torrance, CA 90509
310-468-4000
Toll free: 1-800-331-4331
TDD toll free: 1-800-443-4999
Fax: Fax: 310-468-7800

You will need your VIN number for the call.

My case number is: 1208280716

Please keep this thread up to date with any progress.

Thanks.

Originally Posted by ejoe123451

The whole thing is awful. I have 50000 on my 4Runner and when I got it it was stored in some older man's garage for years. And when I start using it after I bought it there's also a 6 inch crack above the dash. Not only this but crazy rust has developed.