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Old 10-07-2013, 02:29 PM #1
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Xreas and warranty timing out

I have about 10K left on my 100k warranty.

Can Toyota service to inspect for issues (early leaks wear) or are issues either there or not with this suspension?
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Old 10-07-2013, 03:29 PM #2
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Either the struts are leaking or they aren't.
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Old 10-07-2013, 04:00 PM #3
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Quote:
Originally Posted by M1911 View Post
Either the struts are leaking or they aren't.
Exactly. Once they start leaking it is an expensive repair if you stay with xreas. Or you just yank the system and install a traditional shock system.
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Old 10-08-2013, 12:14 AM #4
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Quote:
Originally Posted by alaskaman View Post
I have about 10K left on my 100k warranty.

Can Toyota service to inspect for issues (early leaks wear) or are issues either there or not with this suspension?
Call in for an appointment and say your truck is riding weird. Obviously they will look at the shocks and see the leak (IF they are leaking). Since its under warranty, it should be replaced free of charge! If all is fine, cool, BUT expect them to fail. They eventually do. Although I've seen some with their 4R go until 150,000 without any problems. I replaced my XREAS a few months back (all 4 shocks) and it was expensive. $1100 IIRC. My warranty had run out several months BEFORE the leak was discovered at Toyota.

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Old 10-08-2013, 12:22 AM #5
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Quote:
Originally Posted by CookieRoe View Post
Obviously they will look at the shocks and see the leak (IF they are leaking). Since its under warranty, it should be replaced free of charge!
Most warranty companies consider shocks/struts to be a wear item like brake pads and therefore aren't covered. Call and find out first to see if they're even covered by your company.
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Old 10-08-2013, 12:34 AM #6
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Quote:
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Most warranty companies consider shocks/struts to be a wear item like brake pads and therefore aren't covered. Call and find out first to see if they're even covered by your company.
I'm assuming he has some Toyota Platinum warranty. If he doesn't, then most likely no. Pretty sure the XREAS shocks are covered (by the extended warranty Toyota offers).

Some threads for reference:
http://www.toyota-4runner.org/proble...tml#post334657

http://www.toyota-4runner.org/proble...tml#post245598
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Old 10-08-2013, 12:49 AM #7
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Quote:
Originally Posted by CookieRoe View Post
I'm assuming he has some Toyota Platinum warranty. If he doesn't, then most likely no. Pretty sure the XREAS shocks are covered (by the extended warranty Toyota offers).

Some threads for reference:
http://www.toyota-4runner.org/proble...tml#post334657

http://www.toyota-4runner.org/proble...tml#post245598
That's really surprising. Good for Toyota, in that case anyways. Most aftermarket ones will not tho.
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Old 10-08-2013, 08:49 AM #8
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Thanks for the information. I have the platinum warranty from Toyota. We had a group buy here some years ago. Will check with the dealer to ensure coverage and take your suggestions.

Thanks again!
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Old 10-21-2013, 02:53 PM #9
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So at oil change the tech noticed the left front strut is leaking. from all I have read it's covered under the platinum warranty. Called them back and waiting for the information from this dealer. May have dodged a bullet.
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Old 10-21-2013, 03:31 PM #10
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Dealer says Left strut gets replaced and if others appear to be failing they will replace those as well under the warranty. He said it's rare that the whole system fails usually one front and one rear.
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Old 10-21-2013, 05:02 PM #11
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Someone correct me if I'm wrong...but I think Toyota recommends replacing XREAS in pairs?
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Old 10-21-2013, 07:06 PM #12
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I asked the service guy this question. He explained that the bottom of the XREAS system is intact however the top of the shock is leaking so and accordingly only the shock that has the leak needs to be replaced and since it is not leaking from the XREAS component chamber the system is ok.

Thoughts?
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Old 10-21-2013, 08:11 PM #13
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Quote:
Originally Posted by alaskaman View Post
I asked the service guy this question. He explained that the bottom of the XREAS system is intact however the top of the shock is leaking so and accordingly only the shock that has the leak needs to be replaced and since it is not leaking from the XREAS component chamber the system is ok.

Thoughts?
Seems like the older shock could be soft and the new one firmer, which could lead to a non-ideal ride experience, but I don't really know.
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Old 10-21-2013, 08:12 PM #14
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I had not noticed that to any degree as yet. Thanks.
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Old 10-21-2013, 08:13 PM #15
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Quote:
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Seems like the older shock could be soft and the new one firmer, which could lead to a non-ideal ride experience, but I don't really know.
Agreed. I also thought that the XREAS system was a sealed system and that you can't replace just one shock.
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