02-08-2019, 07:20 PM
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#1
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Join Date: Feb 2018
Location: McKinney, TX
Posts: 118
Real Name: Sam Korman
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Member
Join Date: Feb 2018
Location: McKinney, TX
Posts: 118
Real Name: Sam Korman
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Rear Window Exploded
Hello, (Writing this on behalf of a friend)
This morning I was driving to work and my rear window broke. I had the defroster on and it just poped out of no where. I called my Toyota dealership and they said that the recall had expired in April of 2018.
Have any of you guys had luck with your Toyota dealers? And if so how?
Thanks
Sam
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2004 Toyota 4runner Sport Edition 4x4
Galactic Gray
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Mods: Weather Tech Mats, CB radio, Treaty Oak Offroad Recovery Points, and Garmin 65w Dashcam
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02-08-2019, 07:44 PM
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#2
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Join Date: Sep 2018
Location: Tucson, AZ
Posts: 86
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There are several long threads on this issue and the consensus seems to be that no, Toyota is not venturing beyond any warranty periods, much as with the cracked dash and headgasket failures. They fear doing one out of the warranty period (extended or regular) will create a cascade of lawsuits from others that were denied. I understand their concern but wish there was some middle ground on these types of obvious problems - something like them paying for the parts and owners paying for labor. It's not ideal but it's better than fronting the entire costs of the rear window replacement. Many of us have pulled the rear defroster relay to prevent this from happening - an easy thing in Tucson, AZ, not so much in areas with snow and frost
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02-08-2019, 09:01 PM
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#3
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Senior Member
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Join Date: Jun 2008
Location: North Bay, ON, Canada
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2011 Limited 4WD with NAV: "CDN Package" (running boards, mud guards, all-weather mats, cargo liner, block heater).
Summer: Michelin Defender LTX 245/60R20 on OEM Limited 20" rims / Winter: Toyo Observe GSi-5 265/70R17 on 2018 TRD Off-Road 17" rims.
Previous: 2003 4Runner Limited 4WD V8; 1997 Lexus LS400; 1997 Camry CE; 1988 Celica Turbo 4WD; 1982 Celica GT
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02-11-2019, 12:52 PM
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#4
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Location: Denver, CO
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What's the out of pocket cost to get this replaced?
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2004 Sport Edition V8. 3" OME lift. 5th Gen Brakes. 285/70 Duratracs. JBA UCAs. SCS Ray10s. DT Headers.
1997 4-Runner Limited w/ factory locker. Totaled in February 2018. Still miss it.
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02-11-2019, 01:26 PM
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#5
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Join Date: Aug 2016
Location: CA
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It happens… I disabled my rear defrost because of reports like this… not interested in paying out of pocket for a repair or fix.
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02-11-2019, 03:15 PM
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#6
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Join Date: Mar 2018
Location: Seattle
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Quote:
Originally Posted by tom4416
Many of us have pulled the rear defroster relay to prevent this from happening - an easy thing in Tucson, AZ, not so much in areas with snow and frost 
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Where is rear defroster relay located?
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02-12-2019, 06:03 PM
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#7
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Join Date: May 2017
Location: McDonough, Ga. 30252
Age: 79
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Real Name: Bill R.
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Join Date: May 2017
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Real Name: Bill R.
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Join the club.Happened to us about two months ago.Same story we had the defroster on and boom. No Toyota won't do anything about it. We tried.Pull the defroster fuse instead of the relay and you can still use the heated mirrors. Haven't heard of those exploding. A non OEM glass should be in the $260 range depending on who does it. Actually they call it a OEM glass ,it's just not a Toyota glass which would cost a whole lot more. We used Glass America. We were happy with them.
Last edited by BR06run; 02-12-2019 at 06:08 PM.
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02-12-2019, 09:04 PM
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#8
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Join Date: Feb 2018
Location: McKinney, TX
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Real Name: Sam Korman
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Join Date: Feb 2018
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Real Name: Sam Korman
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Update:
He ended up just filing with insurance. Thanks for the help.
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2004 Toyota 4runner Sport Edition 4x4
Galactic Gray
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Mods: Weather Tech Mats, CB radio, Treaty Oak Offroad Recovery Points, and Garmin 65w Dashcam
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02-27-2021, 02:24 PM
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#9
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Join Date: Mar 2018
Location: SW Indiana
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how did you disable it? can I just pull the 30amp fuse?
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02-28-2021, 10:55 AM
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#10
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Join Date: Mar 2015
Location: Dallas Texas
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Quote:
Originally Posted by tom4416
There are several long threads on this issue and the consensus seems to be that no, Toyota is not venturing beyond any warranty periods, much as with the cracked dash and headgasket failures. They fear doing one out of the warranty period (extended or regular) will create a cascade of lawsuits from others that were denied. I understand their concern but wish there was some middle ground on these types of obvious problems - something like them paying for the parts and owners paying for labor. It's not ideal but it's better than fronting the entire costs of the rear window replacement. Many of us have pulled the rear defroster relay to prevent this from happening - an easy thing in Tucson, AZ, not so much in areas with snow and frost 
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As we have seen many times before Toyota will not on their own fix any problem, unless it’s a safety item and then only if the government forces them.
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03-01-2021, 09:56 PM
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#11
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Elite Member
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Join Date: Feb 2011
Location: Bend, OR
Posts: 9,902
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There was never a recall for this issue, there was a TSB and a limited Customer Support Program (CSP/Extension of Warranty) but nothing else.
The way I understand it, after the whole debacle with the unintended acceleration thing; they're really skittish to do anything regarding recalls/CSPs unless they absolutely have to because of the ambulance chasers chomping at the bit for an excuse for a class action against Toyota or any other company they feel they can take to court.
Post Note-
From what I remember of a lot of those threads (it's been a few years and I haven't been as active as I used to be for various reasons, so I apologize for being a bit rusty) a lot of the failures seemed to be due to excessive resistance at one of the solder points on the glass. Thinking on it, my rough guess is that the weather stripping on the rear glass wears out/dries up and allows corrosion to form on that and when you go to use it, POP! instant hot spot on a tempered glass causing it to shatter. :/
Last edited by BlackWorksInc; 03-01-2021 at 09:58 PM.
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03-02-2021, 07:02 AM
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#12
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Join Date: Feb 2020
Location: Lake City,SC
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Real Name: Danny
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Quote:
Originally Posted by Ralph Blake
As we have seen many times before Toyota will not on their own fix any problem, unless it’s a safety item and then only if the government forces them. 
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Totally disagree with this statement. Toyota is the absolute best at taking care of their customers. Try Chrysler if you want a company that runs from their responsibility. No car company stands behind their vehicles better than Toyota. Try again.
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Ironman 3/2 lift kit, JBA high caster upper control arms, Upgraded to Sport Front Cardone Calipers with Brembo Rotors and Akebono Pads, Added Spoiler, Sony XAV-AX1000 with Apple Carplay, USB Jack, Backup Camera, General Grabber ATX / 275/70/17, Auto Dimming Mirror with Compass and Homelink, Map Light Mod, Tekonsha 90160 Trailer Brake Controller, Recoil SL1708 Sub, Sealight LED Headlamps, K&N drop in air filter, Smittybilt XRC 9500 Winch, Weathertech floor mats.
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03-02-2021, 10:31 AM
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#13
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Join Date: Mar 2020
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So I saw something about this originally on Reddit. Does someone have a fuse layout that shows which fuse to pull to disable it?
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2008 Toyota 4Runner Sport V6
5100s / front 4x4 FJ springs / OEM stock rear springs
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03-06-2021, 02:14 PM
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#14
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Join Date: Oct 2011
Location: Toronto
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Quote:
Originally Posted by Heffernan
So I saw something about this originally on Reddit. Does someone have a fuse layout that shows which fuse to pull to disable it?
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Lower the rear window about 3/4 the way down, then Pull the cover off the tailgate, peel back the vapor barrier back a bit and unplug the 2 defroster connectors from the glass. Cover and secure them to prevent future electrical problems. The connectors are on the passenger side of the glass.
This way your side mirror defrosters will still work.
What I did was every year or so, I’d clean out those connectors with battery terminal cleaner foam and compressed air. After reconnecting put a liberal dab of dielectric grease on them to help block out water and road salt.
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2004 4Runner Limited V6 4WD ***SOLD***
385,000 Km
Titanium Metallic

Vehicles: '21 Highlander XSE V6 AWD | '21 Acura RDX SH-AWD Tech | '03 Honda CBR600F4i
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03-06-2021, 02:51 PM
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#15
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Senior Member
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Join Date: Dec 2012
Location: idiocracy
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Real Name: Derek
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Senior Member
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Pulled the fuse on mine.
Engine bay.
After that spat of rear windows blowing up.
Never use it anyway.
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2004 T4R 4x4 SR5 v6
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