Originally Posted by Mabuz

@Victory 4x4

Hey guys, I really try to avoid things like this, but I don't know how else I am going to get this handled...it seems there's either some really bad communication going on right now at Victory, or something else...it's really quite stupid, but short of calling my CC and filing a chargeback (which I don't want to do) here goes:

- May 5, 2020 - I ordered one of your (Victory 4x4) 5th Gen 4Runner rear window molle panels.

- May 22 - Took delivery; was missing mounting hardware. This was Friday before Memorial Day, I knew you all were on lockdown and working remotely from calling with some questions on your blitz bumpers a while ago...no big deal, things happen, I'll call next week after the holiday.

- May 26 - Called to see if I could get just the mounting hardware shipped out whenever possible. At the request of Victory, I noted that the package was not damaged at all and everything inside (molle panel, 3 brackets, stickers) were all wrapped up really well. Was told it might take a couple of days, but a note has been made and my hardware would ship out ASAP.

- June 08 - 13 Days Later - Called again to see if my missing hardware had shipped out as I still have received nothing from Victory. Spoke with a person that said he would contact shipping and get this taken care of, may take a few days, but it will get shipped.

- June 16 - Another 8 Days Later - Called once again, spoke with the same person as last time, who apologized and said he would personally take care of it this time, send me tracking info once it went out (within the next day or two), and then thanked me for being so patient.

Here we are at June 22, almost 7 weeks after ordering, and 31 Days after taking delivery (27 Days after my first call to discuss missing hardware), and I still have not mounting hardware for this molle panel.

It has taken longer (and still going) to get a shipment of bolts and spacers than it did to get my molle panel ordered and delivered.

Can someone there please get this straightened out for me? Either ship my hardware or refund my purchase, please.

I hate posting stuff like this up in public, but calling and talking with people there and being patient isn't getting me anywhere by the looks of it.

Originally Posted by Victory 4x4

I'm very sorry to hear this. I'm not sure why this hasn't been shipped out yet, but I will talk with customer service right now and get this sorted out.

-Cam

Originally Posted by SeaTowner221

@victory

Any thoughts on rear hatch struts to accommodate your ladder. Mine are pretty tired as is, so I want to replace them with something than can handle the extra weight.

Originally Posted by Mabuz

Thank you very much Cam. I tried to PM you my info...not sure if they're going out though...there may be some minimum number of posts to PM a member?

Originally Posted by Mabuz

Thank you very much Cam. I tried to PM you my info...not sure if they're going out though...there may be some minimum number of posts to PM a member?

Originally Posted by Mabuz

Cam, hardware pack was waiting in my mailbox today. Apologies for dragging this out into public, and appreciate you checking and giving me an update on things.

Thanks.

Originally Posted by Victory 4x4

More photos of the rear bumper!

Originally Posted by Victory 4x4

More photos of the rear bumper!

Originally Posted by 04rnr

1. What size is that wheel / tire?
2. How far can it be moved over to the center from where that tire is? (I know my luck with police, they "find" a reason to pull me over and covering the tail light isnt a good idea for me lol)
3. Any pictures of the swing outs without the accessories on there? trying to get an idea if it will work for me. (Tire on the pass side swing out and a CO2 bottle mount on the driver side swingout with a small box to hold the airhose etc.)

Thanks in advance..
BTW, Im still, getting compliments on my blitz winch bumper.

Originally Posted by jimenezV84R

When will this bumper be available? I assume pricing will be very similar to 5th gen?

Really interested!

Originally Posted by Victory 4x4

Should be in the next couple of weeks! I'm not sure about pricing yet, but yes it will be similar to the 5th Gen. It will use the same carriers (VAC) and accessories as the 5th gen and Tacoma, so all of that is already on the site!