Quote:
Originally Posted by MikeinNH67
Tons of threads on rear hatch issues. I don't recall any that is the actual motor being the fault. There's a little plastic cover in the middle of the inside of the door. Behind that is a manual opener, push down or up, I forget. The usual issue is the latch mechanism freezing up or one of the switches not working properly. Once the door is open you can take the inside cover off and watch things. You can unplug the controller on the driver's side to reset it.
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the motor itself is often times the culprit. i replaced mine less than a year ago, easily, and got it working again. i found lots of references on this site about the same issue at the time and also there was a great video:
rear hatch door latches then unlatches
Dead rear tailgate latch
YouTube