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I understand you aren't happy with the initial work performed by the shop. however as a shop owner, shit happens sometimes, but I would always want the first shot at fixing the problem. it would be 100% free warranty work of course...
I dont really see too much that is concerning. the lower arms can be a real mother to get out once the bolt seizes to the sleeve. some marks and scarring is to be expected. they should have cleaned it up a bit. Im guessing the tech was pretty tired/frustrated after fighting to get them apart.
my suggestion is let the shop take a look, and see what they say, then go from there.
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I will have to respectfully disagree with you for three reasons:
1. The shop did not call or notify me to let me know the arms would need to be taken out by an alternative method (i.e. sawzall) and this would then imply risk to damaging surfaces
2. They returned the vehicle to me and don’t even mention the tech needed to get them out in that manner and this left marks and gashes in the frame
3. The freakin guy didn’t even clean up AT ALL after his mess, which is what really pisses me off. At least apply some rustolem or something to the exposed metal YOU CUT, otherwise, whomever says it’s not a big deal is 100% incorrect. Living In the northeast those gashes will rust badly with zero protection and could cause a REAL problem in 3-5 years.
Lastly, I will not have them fix (which is wishful thinking) any work on her based of the completely apathetic approach they took in the first place and their lack of communication.