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Old 05-30-2024, 10:45 PM #1
Venz Venz is offline
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Rear hatch stuck

Hi all

My rear hatch is stuck closed. The actuator makes a noise when you click the button but instead of opening it makes a noise again after a few seconds to reclose. I took the plastic interior and vapor barrier off and tried pulling up on the two levers on the actuator manually as some suggest, no luck, damaged my finger pulling so hard. I suspect the culprit is rust but I need to get the door open to take the actuator out and clean it out with penetrant. I sprayed around where I could from the inside with the door closed, maybe it will loosen up overnight.

How else can I get the door open?

Thanks
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Old 05-31-2024, 09:59 AM #2
Ralph Blake Ralph Blake is offline
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Quote:
Originally Posted by Venz View Post
Hi all

My rear hatch is stuck closed. The actuator makes a noise when you click the button but instead of opening it makes a noise again after a few seconds to reclose. I took the plastic interior and vapor barrier off and tried pulling up on the two levers on the actuator manually as some suggest, no luck, damaged my finger pulling so hard. I suspect the culprit is rust but I need to get the door open to take the actuator out and clean it out with penetrant. I sprayed around where I could from the inside with the door closed, maybe it will loosen up overnight.

How else can I get the door open?

Thanks
Here is a list of videos that might help you.
https://www.youtube.com/watch?v=moJ2Qg24mDo
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Old 05-31-2024, 10:14 AM #3
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Maybe, also you could apply penetrating oil directly on the latch from both sides of the hatch. Leave it for a while to break up any rust or dirt.
Or, try warming up the latch with a hairdryer or heat gun.
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Old 05-31-2024, 05:49 PM #4
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You have a corroded catch ring which is not releasing latch actuator. Easy fix. Take interior plastic panel off and manually release actuator. Remove catch ring and flip it around to present the clean side to the actuator.
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Old 05-31-2024, 08:33 PM #5
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Quote:
Originally Posted by SocalSam View Post
You have a corroded catch ring which is not releasing latch actuator. Easy fix. Take interior plastic panel off and manually release actuator. Remove catch ring and flip it around to present the clean side to the actuator.
How does one 'manually release actuator'? I tried pulling up on the two levers with my hand and ripped my finger open pulling so hard before anything moved. Is there another way?

Thanks
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Old 05-31-2024, 10:14 PM #6
SocalSam SocalSam is offline
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Quote:
Originally Posted by Venz View Post
How does one 'manually release actuator'? I tried pulling up on the two levers with my hand and ripped my finger open pulling so hard before anything moved. Is there another way?

Thanks
Pull up on smaller lever. Have an assistant push hatch in from the outside to release tension on the latch.
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Old 05-31-2024, 11:57 PM #7
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Quote:
Originally Posted by SocalSam View Post
Pull up on smaller lever. Have an assistant push hatch in from the outside to release tension on the latch.
No luck
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Old 06-01-2024, 02:08 AM #8
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Quote:
Originally Posted by Venz View Post
No luck
Not good. Try spraying WD40 with the straw where the latch jaws clamp the catch. Use a claw hammer claw or similar to apply force to the smaller lever. Unfortunately, this may damage the actuator so try at your own risk.
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Old 06-02-2024, 08:42 AM #9
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i had to push DOWN the big lever, and then UP the smaller lever to get mine to manually release
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Old 06-02-2024, 02:18 PM #10
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I had a similar issue and had to tie the lever in the open position then sat down in the back and kicked the door open from the inside.
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