My Toyota Dealer had us in for a finger food and service Dept. sales pitch one evening a few Months ago, the guy giving the tour of the service Dept said he was one of the service writers we would be dealing with, he told everyone they the service writers. were on commission.
WoW!! I could hardly believe my ears on that admission. You should have seen the others peoples eyes rolling.
I for one will not be visiting their service Dept.