Member
|
|
Join Date: Nov 2003
Location: Atlanta, GA
Age: 45
Posts: 292
|
|
Member
Join Date: Nov 2003
Location: Atlanta, GA
Age: 45
Posts: 292
|
Need advice...had a remote start installed and it does not power down the back window
Hello,
I recently had an LCD remote start installed. It was an incredibly painful installation process. The guy was recomended buy Toyota; but, unfortunately he apparantly was not up to this task.
He actually promised that he would give me all the functions of my Toyota remote and even could make the back window power up. He installed everything on the first day including making the back window power down, and he said he needed to order a part to make it power up. The second day he worked on it but could not make it work. He actually shorted out the back window all together.
It took a third day of installation to finally get everything fixed. Now he is saying that he cannot make the back window power down at all with the remote start.
I've also lost the ability to unlock just the driver's side door and now when I hit unlock it unlocks all the doors. Also, when I turn off the ignition all the doors unlock.
This is a list of stuff that went wrong.
1. After the first day I could only unlock the driver's door with my LCD remote. Ironically, I could unlock all of the doors with the non LCD backup remote.
2. When I brought it back the second day we found out that he had broken the back tailgate alltogether. I had to have Toyota fix it. However the guy paid for it.
3. After the second day when the remote start engaged it set off the alarm and I had to live with it for a week until the third installation.
4. At least 2 or 3 times he would call me and say it was done just to have me come in and find he had not double checked his work.
5. Finally there are some scratch marks on my left rear door. He swears that he didn't do it, and unfortunately I have no way to prove it was him.
Needless to say i'm pretty mad at him. Right now we are arguing back and forth about him uninstalling it and giving me a refund.
I actually like the remote. Its a galaxy remote start 2000RS-2W Plus series. I want to keep it, but this frustrating right now because it does not work as promised. The guy promised me all the features of my Totoya remote plus the remote start.
I'm very suspicous of him. Remember how I said that when I turn the ignition off it unlocks all the doors? Well he swears there is no way to fix that yet I actually read in the manuel that there is a way to disable that. After reading that I'm willing to be there is a way to get the back window to power down and he doesn't know what he is talking about.
Do you guys know if there is a way to make the back window power down? I think i'll keep it if there is a way to do it. He gave me some long technical explanation as to why he couldn't do it. I don't buy it because after the first day it was powering down just fine.
Also, if he can't make it work and won't give me a refund do you guys know of anyone I can report this to. Maybe tithe Better Business Bereau or something?
I would appreciate any advice.
Thanks
|