Quote:
Originally Posted by Antman
Thanks! I'm not sure they can require you to go to the dealer for oil changes to validate your warranty... Just
Save your receipts and keep records!
I don't know the law though- anyone know for sure?
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In the US, the Magnuson-Moss Act protects us from the misuse of warranty representation. A dealer can not require you to have any work performed specifically with them in order to retain you warranty. You don't even need specific documentation to say you've done your own oil change. It is, however, highly recommended.
If a "certified" technician that works at a "certified" dealer and owns a Toyota does not have to have his oil change done at the dealer. He is perfectly capable and can do it himself. He should probably keep the receipts of everything he's done just to protect himself.
In reality, Toyota would need to prove that you did not change your oil at the required intervals. They would need to prove that the lift kit that was installed directly affected your A/C system that is now not working. They would need to prove that the GOBI roof rack made your oil pan leak, etc.
At the same time, dealerships can REFUSE warranty work on modified vehicles. Not because your warranty has been voided by any and all aftermarket accessories, but because they can choose who their clients are. For example, they may not want to deal with aftermarket wheels that their technicians can mess up. Or they don't want to have to climb up and down because they're afraid of scratching the fenders or aftermarket bumpers...etc. I had a local Ford dealer refuse to work on a vehicle because it was lifted 8", had 22's and sitting on 38s. It had a huge front bumper with HIDs mounted to it. It needed to have the cylinder head studs installed (Ford 6.0L). They did not want to lift the body off the frame (required to do the head studs). But another dealer locally was comfortable doing it and did. It's kind of a no shoes, no shirt, no service mentality.
With that said, I have no idea how other countries deal with warranties.