09-18-2016, 05:55 PM
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#166
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Member
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Join Date: Dec 2013
Location: East Brunswick NJ
Posts: 479
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Member
Join Date: Dec 2013
Location: East Brunswick NJ
Posts: 479
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Quote:
Originally Posted by -dustin
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So is
@ BajaRack
going o pay for repairs ? Mine look the same as yours.
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TLCA#22115
hodor's build
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09-19-2016, 06:28 AM
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#167
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Member
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Join Date: Jul 2015
Location: Charlotte
Posts: 239
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Member
Join Date: Jul 2015
Location: Charlotte
Posts: 239
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Quote:
Originally Posted by lipek
So is
@ BajaRack
going o pay for repairs ? Mine look the same as yours.
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Earlier in the thread someone indicated they had already assisted with repairs. The only thing they asked was you mount the new feet and let them "sit" for a few weeks to see if they dents "istappear" as my kids used to say. Got my replacement feet last week but haven't installed yet.
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09-23-2016, 11:01 AM
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#168
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Junior Member
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Join Date: Jun 2015
Location: OKC, OK
Age: 45
Posts: 9
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Junior Member
Join Date: Jun 2015
Location: OKC, OK
Age: 45
Posts: 9
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I had some minor denting and some marred paint under the old mounts. Got the new mounts in and installed without removing the entire rack. Anyone have any pics of the new front mounts for the long rack installed? Instructions seemed to indicate (I dont have them in front of me) that the front legs should bear on the gutter insert but mine do not reach the gutter. instead they stop short.
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Magnetic Gray '14 SR5 4x4 | Falken Wildpeak AT's 265/70 R17 | Tubular steps | Baja Rack Long Rack | Supreme Suspension 2.5" Leveling Kit w/ Diff Drop | Weathertech Floor Liners | AVS Vent Visors | Misc Plastidipped Bits
Boomer /W\
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09-23-2016, 11:07 AM
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#169
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Member
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Join Date: Nov 2015
Posts: 112
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Member
Join Date: Nov 2015
Posts: 112
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Advisory: Baja Racks
You have to play with that bolt and slide the mount back and fourth until it lines up. Took me awhile of playing to figure
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09-23-2016, 11:16 AM
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#170
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Junior Member
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Join Date: Jun 2015
Location: OKC, OK
Age: 45
Posts: 9
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Junior Member
Join Date: Jun 2015
Location: OKC, OK
Age: 45
Posts: 9
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Quote:
Originally Posted by Ike64
You have to play with that bolt and slide the mount back and fourth until it lines up. Took me awhile of playing to figure
Sent from my iPhone using Tapatalk
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Thanks!
I'll take another look at it. I thought I had that bolt adjusted as far to the outside as possible but maybe not.
I'm kind of thinking about going back to the old front mounts and putting some 3m paint protection film down underneath the feet. The double stick tape on the plastic gutter cover doesnt give me warm fuzzys. atleast the old foot spread the load out a bit.
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Magnetic Gray '14 SR5 4x4 | Falken Wildpeak AT's 265/70 R17 | Tubular steps | Baja Rack Long Rack | Supreme Suspension 2.5" Leveling Kit w/ Diff Drop | Weathertech Floor Liners | AVS Vent Visors | Misc Plastidipped Bits
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10-11-2016, 12:01 AM
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#171
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Member
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Join Date: Aug 2015
Location: Phoenix, Az
Posts: 248
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Member
Join Date: Aug 2015
Location: Phoenix, Az
Posts: 248
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I installed mine a few weeks ago. For some reason, the middle and rears seem higher than the previous mounts. My fronts, no matter how I had them adjusted, wouldn't touch the gutters. I had to move the entire rack back as far as it would possibly go to get them to touch. previously, they were only adjusted half way for height, and were putting pressure on the gutters. Has anyone else had this issue with the new mounts?
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2015 TEP w KDSS Magnetic Gray Metallic. Bajarack flat rack, Gzilla mounts, ARB 2500 awning, Hefty Fabworks Aluminum bumper, Smittybilt x20 synthetic, rigids, Suntek cxp, 5k hids, kings w/ resi's, Total Chaos UCA's, sway-a-way springs on the back, Cooper STT PRO 285/70/17...... Hoping i run out of stuff to buy soon.
Insta: @_anferknee
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10-31-2016, 01:13 PM
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#172
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Member
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Join Date: Oct 2015
Location: Austin
Posts: 484
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Member
Join Date: Oct 2015
Location: Austin
Posts: 484
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came here to see if anyone had any updates...didn't realize i had contacted Baja Rack 2.5mos ago already. damn. still working it all out.
@ phx4rnr
- my brackets all sit pretty well. didn't need to do anything out of the ordinary.
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10-31-2016, 09:11 PM
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#173
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Member
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Join Date: Oct 2016
Location: Abilene Tx
Posts: 36
Real Name: Bill
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Member
Join Date: Oct 2016
Location: Abilene Tx
Posts: 36
Real Name: Bill
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I installed mine 2? months ago now and it went on with out a hitch, and works amazing. The redesigned feet distribute the weight well and dose not contact the roof outside of the rain gutter.
Sent from my iPhone using Tapatalk
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2016 TEP "Faye" 265/70R17 KO2's, Bajarack Full rack with mesh floor, HID headlights, cheap knock off light bar, LED interior lights, Vent Visors, Shrockworks front bumper, Warn M8000 winch, Baja Design XL Sport driving lights, Phillips LED yellow fog lights, Diamond K550 CB antenna mount, Cobra 75WX ST, Bilstein 6112's, Fox 2.0 w/remote Res in the rear, heavy duty rear liftgate shocks.
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05-01-2017, 06:11 PM
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#174
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Member
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Join Date: Apr 2016
Location: Midlant
Posts: 57
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Member
Join Date: Apr 2016
Location: Midlant
Posts: 57
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Quote:
Originally Posted by vwmasstransit
I installed mine 2? months ago now and it went on with out a hitch, and works amazing. The redesigned feet distribute the weight well and dose not contact the roof outside of the rain gutter.
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Soooooo can anyone confirm whether or not this issue has been fixed with their latest set of feet?
I had every intention of purchasing the 5th Gen UTility Rack + Ladder today; I even talked to a rep on the phone.....
If I ordered one today will I get the new, better feet? Has anyone installed them and confirmed there is no longer a design flaw that would cause dents?
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I have things I installed on my 4Runner.
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05-01-2017, 08:05 PM
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#175
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Junior Member
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Join Date: Jul 2015
Location: Canada
Posts: 25
Real Name: Eric
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Junior Member
Join Date: Jul 2015
Location: Canada
Posts: 25
Real Name: Eric
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Had no issue with my install at all. Super easy, even had a helper.
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16 Trail. KDSS, Bajarack full length basket and ladder, CBI underskid protection, CBI rocksliders, Rigid Ditch lights, Tred4x4 Traction boards
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05-02-2017, 04:36 PM
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#176
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Member
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Join Date: Apr 2016
Location: Midlant
Posts: 57
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Member
Join Date: Apr 2016
Location: Midlant
Posts: 57
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I reached out to them today and they told me it was a "short lived" issue between their redesign and the 5th gen redesign? Not sure, but they said rest assured that the issue was addressed and that the new feet only sit within the OEM rail slots.
Sent from my Nexus 5X using Tapatalk
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I have things I installed on my 4Runner.
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05-02-2017, 09:31 PM
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#177
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Junior Member
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Join Date: Feb 2017
Location: Raceland, LA
Posts: 15
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Junior Member
Join Date: Feb 2017
Location: Raceland, LA
Posts: 15
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Baja Racks Ladders
I ordered a ladder a few weeks ago. They were quick to accept payment but it took several weeks and several emails to get a ship date that is for later this month.
Hopefully, that date proves accurate.
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05-04-2017, 03:42 AM
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#178
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Join Date: Mar 2010
Location: Northern Most...
Posts: 163
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Member
Join Date: Mar 2010
Location: Northern Most...
Posts: 163
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Just read through all 12 pages, can anyone who has a RTT advise how these new feet distribute the load and how they've been holding up? I've got one ordered but it hasn't shipped yet so I'm looking for an update. Thanks.
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05-05-2017, 12:24 AM
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#179
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Member
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Join Date: Sep 2015
Location: SoCal
Posts: 208
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Member
Join Date: Sep 2015
Location: SoCal
Posts: 208
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Quote:
Originally Posted by 49Runner
Just read through all 12 pages, can anyone who has a RTT advise how these new feet distribute the load and how they've been holding up? I've got one ordered but it hasn't shipped yet so I'm looking for an update. Thanks.
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I was one of the first to get the replacement feet. I run the cvt mt Shasta RTT and the new feet are holding up just fine. No issues.
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Wild_Turkey Build Thread
2015 SR5 Premium 4x4 / 3rd row seat: Bilstein 6112/5160 @2.5"F/2"R // Total Chaos UCA // C4Fab Rock Sliders / Fuel Tank Skid / Lo Pro Winch Bumper // 17x8 FN F(X) Pro Wheels // BFG AT KO2 275/70R17 // ARB Compressor/ Fridge/ Rear Air Locker // KC HiLites // James Baroud Grand Raid // Canvasback cargo liner // Rear Diff Breather Mod
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03-17-2018, 09:44 PM
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#180
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Member
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Join Date: Dec 2014
Location: Dirty Jersey
Posts: 203
Real Name: Jonas Garcia
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Member
Join Date: Dec 2014
Location: Dirty Jersey
Posts: 203
Real Name: Jonas Garcia
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Aluminum plate dimensions please
I like this idea to spread the weight out more
Please list the dimensions used to make that playe. Is it the same for front and rear? Also was silicone necessary or precautionary. I got the same rack from a member here and am curious also. As of yet no dents as I spent an hour or so making sure it was all centeredand in the rubber pads. Let me know.
Quote:
Originally Posted by Keith_PDX
First off I do not want to turn this into a bashing thread or "baja sucks" thread. I merely wan't others on here to be educated when researching rack options for their own vehicles.
This rack has been installed for a year and the only thing mounted to it was a James Baroud tent that weigh's 130lbs, a Fiamma awning that is mounted with the Baja brackets that weigh's 19lbs. The combined weight of the two people sleeping in the tent is 270lbs.
I recently removed the tent and rack from the vehicle to re-position the tent on the rack. This is when I discovered issue 2 below.
Issue 1:
Driving down the paved highway, one of the awning brackets broke. Luckily the window was down and we were only traveling 35mph and the passenger was able to grab it when we heard the snap and no further damage to the vehicle occurred. After a couple weeks of me chasing them and correspondence, they sent me new brackets that were redesigned and much stronger for free. I cannot say the process was good but the end result was acceptable customer service.
Issue 2:
The Baja Utility rack has dented the top of my 4Runner in 6 places. On all four corners the outside of the feet have dented the roof. On the two rear rear ones it has also dented the roof from the inside edge of the feet. This was not noticeable when the rack was mounted to the vehicle. With that said, I am curious how many other people have removed their rack and have or have not found dents? I am curious if this is just a manufacturing problem with my rack or a design/jig issue that would result in more people experiencing the issue. My guess is that most people do not remove their rack once installed so there's potentially many others that might not know. This is really the intent of this thread, awareness and education.
What I think the problem is, and unfortunately I didn't take a picture of the bottom of the racks feet where the touch the car, is either the angles of the feet do not match the angle of the sheet metal OR the small steel tubes that come down into the channel are not long enough. These tubes are welded to the bottom of the feet and allow the rack to stand off the car the correct amount. This tube is where the rack bolts into the stock mounting holes. The solution below is what I came up with and appears to put the rack into the proper position. This is a 1/4" piece of aluminum, so quite the distance to correct the manufacturing/design issue. The rack has always been installed using the Toyota recommended torque. Baja did not specify a torque nor did they have one when I called upon original installation.
I have several very professional emails to Baja with their Sales, Engineering and Support email addresses along with Sergio Murillo's business email without ANY response to the issue. Over the course of the last 3 weeks all 4 email address were cc'd on all correspondence. ZERO response. They were sent the same pictures you see here. One voice mail was also left. My time spent reaching out has been exhausted. From my perspective this is horrible customer service.
I hope the people here find this of some value and education. Even more I hope I am the only person with a brand new 4Runner that has significant dents on its roof from using this product.
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