I was unable to install the virtual pc software on my laptop. I tried several times and it never got past the 'checking for installed updates on this computer' stage.
So I installed v8 on the Win7 operating system. This time, I booted up the computer with the OBD cable attached to the car via the USB port, and ignition in the off position. When the computer booted up, it installed drivers for the 'new hardware' it found via the USB cable. However, when I launched techstream (with the ignition in the ON position, but the car still turned off), I got the same error that it was unable to connect with VIM.
I also checked the device manager to see if there were any driver issues, and there were 2, but neither were under USB. And both those issues were still there when I turned the car off and unplugged the cable.
Any ideas? I don't think it's a bad cable. Definitely seems like a software or driver issue.