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Old 01-04-2017, 04:27 PM #1
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Question Gobi Ladder - Shipping Time?
Hi everyone,

Happy new years!

Just a general question. We placed an order for my ladder (5th Gen TRD Pro 4runner) on December 23rd. I figured, since the holiday break it wouldn't ship out until after New Years maybe?

I've called and left a couple messages and emailed Gobi twice with no response. Has anyone else ordered their parts from Gobi direct? If so, how long did your order take to arrive? I imagine the ladders are already built and ready to ship, no?

Thank you.
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Old 01-04-2017, 04:48 PM #2
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Quote:
Originally Posted by Adventure-Yeti View Post
Hi everyone,

Happy new years!

Just a general question. We placed an order for my ladder (5th Gen TRD Pro 4runner) on December 23rd. I figured, since the holiday break it wouldn't ship out until after New Years maybe?

I've called and left a couple messages and emailed Gobi twice with no response. Has anyone else ordered their parts from Gobi direct? If so, how long did your order take to arrive? I imagine the ladders are already built and ready to ship, no?

Thank you.
I would give it more time. Most companies/business just got back into the office yesterday so they are probably still trying to catch up.
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Old 01-04-2017, 05:00 PM #3
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this thread is going to blow up in 3... 2...






haha jk gobi i think have a rep here for slow lead times, and poor communication etc.
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Old 01-04-2017, 05:02 PM #4
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I ordered awning mounts yesterday and got my shipping notice today.

I know... It's not quite the same as a ladder but it is direct ordered parts.
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Old 01-04-2017, 07:12 PM #5
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Haha, thanks, guys. I'll give them a little more time- I suppose they are probably getting back in the groove of things. Just odd they don't email or call back with a status? Oh well.
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Old 01-04-2017, 09:11 PM #6
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Quote:
Originally Posted by Adventure-Yeti View Post
Haha, thanks, guys. I'll give them a little more time- I suppose they are probably getting back in the groove of things. Just odd they don't email or call back with a status? Oh well.
I usually try and support local companies but I don't think I'll be picking up a rack from Gobi. I have nothing against them and their racks are nice but I've had my eye on a Baja rack for a while. I've heard Gobi isn't the greatest in regards to lead times or getting back to people. I would give them a few more days and if you still don't hear back from them, then I would give them a call. Sometimes a call will get you answers quicker than an email.

Best of luck!
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Old 01-04-2017, 10:32 PM #7
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I ordered a ladder and the gas shocks on Dec 5th, I received the ladder on the 21st if I remember correctly.
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