Quote:
Originally Posted by 1engineer
So what's your solution? They kept It, went through It, drove it a hundred miles with no issues. Do you want 200 miles? 1000 miles? When do you know it's right? What if they don't find anything? Lemon laws are different in every state. This is a unique, not a common problem. What do you do?
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I don't do anything. They do everything. They need to find out why one of their autos won't stop - or keep it. It's a liability issue at this point. OP has a definite point there. And the issue of accountability. Manufactures are soooo forthright with known issues, eh? This one may be an anomaly but from other posters, sounds like it may not be.
They'd keep it if it were me. Been there done that once in my many years of buying autos. Had a cylinder failure in a brand new auto that caused the engine to go into limp mode and dang near got me and several others squished in the fast lane. This was the second time it had happened.
That car went undiagnosed for about 2 months and I told them to keep it until it was figured out. And yes, the service manager drove it the whole time. Finally someone who had the exact same issue PM'd me on the Brand Name forum.
Sent everything to corporate and was successful. They tapped out. Got "credit" towards a newer/different model and moved on with my day. They comp'd me a free extended warranty on the new auto as I lost a little $$ in the deal. Made it even. But I was not going to put my family in something I knew (key word - knew) had this propensity to croak when full throttle is applied. Too dangerous.
Who would want to put their family in an auto with this type of brake failure? What's is a responsible move by the consumer in this case? I say "leave it until they solve it or they keep it". Better question is "what is the responsible move of the Brand"?
But that's me. I'm not willing to risk my family or the lives of others on the road.