Originally Posted by Justpassedu

Just got my 2020 Trd Pro grille from cartrimhome. The fitment was horrible , mainly the center black bar. The top part went on but needed 2 longer screws and when reinstalled two of the clips did not click in but it went back on the vehicle secure and looks fine. The bottom black bar with the lettering was terrible. It was not cut correctly so on the right side it did not go on all the way and is sticking out , it came scratched on the right and left for me. The letters O did not have tape on them and was a pain to get on but I am more upset with the center bar just not fitting properly for me. I hope some of you have better luck than I did. I am waiting to see if they will send a new center bar out my way. few images for everyone : Imgur: The magic of the Internet

Originally Posted by 91324

Sorry to hear that. I’d recommend taking pictures of each problem and replying back to your order email to explain the issues. I’ve taken a screenshot of your post and also sent it to my contact to make him aware. Please DM me your order number so I can tie this feedback to that order for CT.


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Originally Posted by Justpassedu

I been in the process of trying to have this resolved with them but they honestly did not want to believe it as they stated they test fitted some on the 2020 models in China. Maybe I just got a bad mold but I was offered $20 back and I did not want it , honestly just want a center bar that fits properly and some new letters so I started a paypal case not a claim to try and work it out with them that we. I hope they can help but I'd be happy to Dm you my Order # , I am sure they are aware of me complaining by now. Dm incoming

Originally Posted by 91324

I talked to my contact. They arranged to send you another center piece. They confirmed this piece does not have a single scratch on it.


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Originally Posted by RidgeRunnin

It sounds like they have some pretty reasonable customer service.
Just pulled my grille and blackout kit out of the box and it’s leaving a little to be desired. The grille letters seem to be chipped on the edges from being broken off the mold, and the blackout kit was cut wrong and leaves Chrome exposed. Am I being picky for what I paid or have others experienced this and asked for replacements?

Originally Posted by Howse2708

Anyone have any idea when CT might get Canadian stock in for the TRD Grill?

Originally Posted by dhoang

Got to install my 2020 heritage grill from cartrimhome. After the horrible fitment of previous post, I was worried mine would turn out the same. I'm pretty happy on the fitment. The upper grill part I had to mess around with until a couple of the tabs clicked. Very satisfied I didn't go with OEM for now. I'm praying the letters hold up.

Originally Posted by LA260

Why is there a $75 difference between the pre 20 and post 20?

Originally Posted by LA260

Why is there a $75 difference between the pre 20 and post 20?

Originally Posted by mlnhtrang

i would think its bc new one has way better fitment with almost no gap.