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Old 03-13-2020, 02:18 PM #961
Troy Lee Wells Troy Lee Wells is offline
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I sent two tickets in from the contact us link on your website.

I do not have the numbers but the first one was asking if the bolts I have for the 3 LFD bars I have on my stock rails will work on your side rails and if not how do I go about getting bolts that will work

The second was asking about my order as I am supposed to pick up a RTT tomorrow and was hoping to have the rack on before then.

Glad you are all ok.
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Old 03-13-2020, 02:33 PM #962
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Quote:
Originally Posted by Troy Lee Wells View Post
I sent two tickets in from the contact us link on your website.

I do not have the numbers but the first one was asking if the bolts I have for the 3 LFD bars I have on my stock rails will work on your side rails and if not how do I go about getting bolts that will work

The second was asking about my order as I am supposed to pick up a RTT tomorrow and was hoping to have the rack on before then.

Glad you are all ok.
Sorry, I was looking for emails. Looks like we answered your latest ticket on the 11th. We have noticed that our website's automated notification emails have been weird the past few days, so you may not have gotten the notification that we answered the ticket.

Sorry for the confusion. Phil's sending you your tracking numbers now.
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Old 03-13-2020, 02:51 PM #963
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Quote:
Originally Posted by LFD_Off_Road View Post
Sorry, I was looking for emails. Looks like we answered your latest ticket on the 11th. We have noticed that our website's automated notification emails have been weird the past few days, so you may not have gotten the notification that we answered the ticket.

Sorry for the confusion. Phil's sending you your tracking numbers now.
That must be it. I just got the tracking number. Thank you.
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Old 03-18-2020, 01:11 AM #964
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Quote:
Originally Posted by LFD_Off_Road View Post
Sorry to hear that. How have you been reaching out? I haven't seen any unanswered emails that I'm aware of.

ETA pretty sure I found your order, it is in the stack shipping today. Our shipping queue runs around a week for in stock items. I don't see any emails in our system though still. What address did you send them to?
Having similar issue; received confirmation from Phil Sandlof of my paid confirmed order. I have messaged Phil twice to confirm if my crossbars shipped and still awaiting reply.

I sent another ticket #1910 requesting confirmation if crossbars have been shipped; LFD/Phil please help. Thank you!
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Old 03-18-2020, 08:16 AM #965
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Originally Posted by Trek560 View Post
Having similar issue; received confirmation from Phil Sandlof of my paid confirmed order. I have messaged Phil twice to confirm if my crossbars shipped and still awaiting reply.

I sent another ticket #1910 requesting confirmation if crossbars have been shipped; LFD/Phil please help. Thank you!
Where have you been submitting messages to Phil? I only see one ticket in our system, number 1910 you just referred to. If you've been emailing Phil directly, he's been out of the office the past few days on vacation.

We've been running around a week in the shipping queue, looking at your order date you should be coming up in the shipping queue around today.
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Old 03-18-2020, 04:32 PM #966
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Quote:
Originally Posted by LFD_Off_Road View Post
Where have you been submitting messages to Phil? I only see one ticket in our system, number 1910 you just referred to. If you've been emailing Phil directly, he's been out of the office the past few days on vacation.

We've been running around a week in the shipping queue, looking at your order date you should be coming up in the shipping queue around today.
Emailed Phil directly; didn't know he was on vacation and no auto reply indicating he was out. Phil did reply today and took care of shipping my order; thank you!
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Old 03-26-2020, 09:19 PM #967
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What’s the turnaround/lead time on the standard (stainless steel) Black powder coated cross bars and wind fairing for stock factory roof rail—these here:

http://lfdoffroad.com/catalog/toyota/5th-gen/crossbars-5th/ruggedized-crossbar-5th-gen


Says “can be backordered”.

I know these are extraordinary times, just trying to get an idea.

Thanks!
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Old 03-27-2020, 09:10 AM #968
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Quote:
Originally Posted by 4runningyeti View Post
What’s the turnaround/lead time on the standard (stainless steel) Black powder coated cross bars and wind fairing for stock factory roof rail—these here:

LFD Off Road - Ruggedized Crossbar 5th Gen


Says “can be backordered”.

I know these are extraordinary times, just trying to get an idea.

Thanks!
I believe we actually have both of those in stock right now, shipping queue's been running around 3 business days on in stock stuff.
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Old 03-27-2020, 11:55 AM #969
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Quote:
Originally Posted by LFD_Off_Road View Post
I believe we actually have both of those in stock right now, shipping queue's been running around 3 business days on in stock stuff.
Cheers!
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Old 03-31-2020, 04:24 PM #970
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it's xmas in March

two LFD rear bumpers awaiting installation. The black on my '19 and white on my wife's '12. the black one will have swing arms while the white one will not. will install both on Thursday and put a finished picture up at that time.



thanks for a super fast turn around by the LFD team. A great group of guys! It helps I live only a few minutes away from them.
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Old 03-31-2020, 04:30 PM #971
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Quote:
Originally Posted by 4rNCMTNs View Post
two LFD rear bumpers awaiting installation. The black on my '19 and white on my wife's '12. the black one will have swing arms while the white one will not. will install both on Thursday and put a finished picture up at that time.

thanks for a super fast turn around by the LFD team. A great group of guys! It helps I live only a few minutes away from them.
Do you have to cut the original rear bumper to fill in the small section under the taillights?
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Old 03-31-2020, 05:59 PM #972
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yes you do.

I got a bit ambitious and i'm ready to install the first bumper already. it's super easy.
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Old 03-31-2020, 08:06 PM #973
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yes you do.

I got a bit ambitious and i'm ready to install the first bumper already. it's super easy.
Our fastest install has been 28 minutes. Can you beat it?
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Old 03-31-2020, 08:18 PM #974
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with the no cutting not far behind, the cutting will take some patience.

I will ask for help on the second as the first by myself was a bit of a bear but I got it on and secured quickly once those first few bolts in. I'll take that challenge for the second maybe tomorrow.
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Old 04-01-2020, 09:41 AM #975
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Ordered! 3 standard black crossbars and a fairing! Psyched’

“ 15857482552186

Invoice Number: 2186”

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