Quote:
Originally Posted by Trek560
Having similar issue; received confirmation from Phil Sandlof of my paid confirmed order. I have messaged Phil twice to confirm if my crossbars shipped and still awaiting reply.
I sent another ticket #1910 requesting confirmation if crossbars have been shipped; LFD/Phil please help. Thank you!
|
Where have you been submitting messages to Phil? I only see one ticket in our system, number 1910 you just referred to. If you've been emailing Phil directly, he's been out of the office the past few days on vacation.
We've been running around a week in the shipping queue, looking at your order date you should be coming up in the shipping queue around today.