Quote:
Originally Posted by Humble Leader
I will go check mine tomorrow. although I just washed/waxed including the roof and I didn't see anything unusual. I do have some chipped off areas from loading my boxes on the roof (and dropping a wrench on them...) but nothing is flaking off or peeling in chunks
what you're experiencing doesn't seem right. I would expect more than 1 year of use out of the powdercoat for the cost of those bars. chipping from loading and putting stuff up there is expected. Even the areas on mine that have chipped are exposed steel and no rust. can you post pictures
I bought mine in winter of 2022
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Hey thanks for your answer! Yeah I would not be worried about regular use chips and scratches, but the way it is starting to come off is getting me worried. Attached a pic of one side, will try to take a few more when I get back on up there.
LFD stating that it is "not uncommon to see painted metal behave this way when left when left outdoor"... anyway I argued with them and it looks like they will replace them. Communication has been super difficult as they often do not reply to me via online chat and when they do reply it takes hours. I had UPS show up at my door un-announced twice and getting no feedback from LFD on what I am actually supposed to do...
Also haven't found a phone number to contact them. Everybody raving at how good their customer support is but unfortunately I am not having the same experience