Originally Posted by Bossman

Although I received my Safety Recall Campaign notice from Toyota Canada back in February, I waited for a convenient time for me to bring my 2011 Limited into my local dealership for the airbag replacement. I also figured not going in early would reduce the "guinea pig" or "lab rat" effect that might happen with the first few removal/replacement procedures at my dealership.

I was also a little wary of getting this recall done, having read the many posts about some sloppy workmanship being done at isolated (mainly U.S.) dealerships.

The last recall notice that I received was for my 2003 Limited (the infamous "shave-the-brake-pedal" driver's floor mat fiasco), which I declined.

I had called last week to make an appointment for the recall work, and this morning the work was completed. Before handing over my 4Runner, I chatted briefly with the technician who was doing the work to confirm what he was going to be removing to get to the airbag assembly. The glovebox, the dashboard gets moved slightly, and the radio/stereo gets loosened to get at the airbag.

Total actual time was a shade over 2 hours (just a shade!) between drop-off for appointment and call back saying work was completed. Invoice has 3 hours recorded.

An inspection of the dashboard/glovebox area afterwards, and I can't even tell work has been done in the area. No scratches, no rattles, everything lines up as before.

All in all, very pleased by this recall work done at North Bay Toyota.