01-10-2019, 08:57 AM
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#1
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Member
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Join Date: Aug 2012
Location: Montreal
Posts: 695
Real Name: Sebastian
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Member
Join Date: Aug 2012
Location: Montreal
Posts: 695
Real Name: Sebastian
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Compustar Best Buy install Fail
Hey guys, well I got that remote start from the online special a member posted on the forum. But the install guys failed me
I have booked a second appointment so they can redo the installation properly.
The system is working fine its just the finishing that wich they sucked royally. First I noticed they scratched my steering wheel... Then when the cold and snow came I noticed that the winshield heater and power relay buttons where not working anymore, so they must have forgotten to replug the harness...
And last but not least they didnt pass the wires through the firewall, but on the side if the door and put black tape to cover the wire. When I saw that, I freaked out and called them.
What do you guys think I should do, stay there and watch over them the whole time or go see the manager and tell him my story ? I dont want to get angry and tell them off I just want it to be properly done. Like I said the system works as it should.
__________________
2011 4RUNNER TRAIL KDSS
SHROCKWORKS Front Bumper - Rugged Ridge Winch 9500lbs - PIAA Lights - Hella Horns - SpiderTrax 1.25" - Airlift 1000 - 285/70R17 Duratracs - Borla Exhaust System - Wirthco Dual Battery setup - Deep Cycle AUX - Front OME Heavy Duty 2.5" Coils + NITROCHARGERS - Rear OME 3" Coils + NITROCHARGERS
Last edited by calcrc; 01-10-2019 at 09:10 AM.
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01-10-2019, 09:53 AM
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#2
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Member
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Join Date: Jul 2014
Location: Mirabel, QC
Posts: 197
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Member
Join Date: Jul 2014
Location: Mirabel, QC
Posts: 197
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I would watch and inspect when they are finished.
I'm not sure to understand, the route the wire through the front door and under the fender?
__________________
2022 T4R OR (Cdn edition)
2016 T4R TE (SOLD)
2010 T4R TE: 275/70R17 BFG KO2, Bilstein 5100, TOYTEC 2.5" lift. (SOLD)
1987 Land Cruiser HJ60 (SOLD)
1974 FJ40 (SOLD)
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01-10-2019, 09:59 AM
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#3
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Member
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Join Date: Apr 2017
Location: NY, FL
Posts: 572
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Member
Join Date: Apr 2017
Location: NY, FL
Posts: 572
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Quote:
Originally Posted by calcrc
Hey guys, well I got that remote start from the online special a member posted on the forum. But the install guys failed me
I have booked a second appointment so they can redo the installation properly.
The system is working fine its just the finishing that wich they sucked royally. First I noticed they scratched my steering wheel... Then when the cold and snow came I noticed that the winshield heater and power relay buttons where not working anymore, so they must have forgotten to replug the harness...
And last but not least they didnt pass the wires through the firewall, but on the side if the door and put black tape to cover the wire. When I saw that, I freaked out and called them.
What do you guys think I should do, stay there and watch over them the whole time or go see the manager and tell him my story ? I dont want to get angry and tell them off I just want it to be properly done. Like I said the system works as it should.
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You should seek refund + damages to steering wheel and find a better installer.
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Cement, RCI Skids & Sliders, Nitto Ridge Grappler, Northstar AGM, Goose Gear Plate, Dometic CFX 65W, Dometic Fridge Slide, BPF Molle Panel, Pedal Commander, Compustar, BlackVue, Diode Dynamics SS3
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01-10-2019, 10:34 AM
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#4
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Member
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Join Date: Sep 2015
Location: Minneapolis
Posts: 474
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Member
Join Date: Sep 2015
Location: Minneapolis
Posts: 474
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Go to a different store if the tech took a shortcut like that going under the hood. Your profile says Montreal? From my understanding they don't install stuff up there.
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2016 4Runner Limited
Last edited by Superjet; 01-10-2019 at 10:37 AM.
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01-10-2019, 10:38 AM
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#5
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Member
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Join Date: Aug 2012
Location: Montreal
Posts: 695
Real Name: Sebastian
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Member
Join Date: Aug 2012
Location: Montreal
Posts: 695
Real Name: Sebastian
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Yes Montreal's south shore, I live 45minutes from Plattsburgh thats why I went there.
__________________
2011 4RUNNER TRAIL KDSS
SHROCKWORKS Front Bumper - Rugged Ridge Winch 9500lbs - PIAA Lights - Hella Horns - SpiderTrax 1.25" - Airlift 1000 - 285/70R17 Duratracs - Borla Exhaust System - Wirthco Dual Battery setup - Deep Cycle AUX - Front OME Heavy Duty 2.5" Coils + NITROCHARGERS - Rear OME 3" Coils + NITROCHARGERS
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01-10-2019, 11:05 AM
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#6
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Member
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Join Date: Aug 2012
Location: Montreal
Posts: 695
Real Name: Sebastian
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Member
Join Date: Aug 2012
Location: Montreal
Posts: 695
Real Name: Sebastian
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Quote:
Originally Posted by GabrielM
I would watch and inspect when they are finished.
I'm not sure to understand, the route the wire through the front door and under the fender?
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Yes exactly. I will post some pics when I get home from work. Viewer discretion is advised as youbwill freak out also when you see the botched work they did
__________________
2011 4RUNNER TRAIL KDSS
SHROCKWORKS Front Bumper - Rugged Ridge Winch 9500lbs - PIAA Lights - Hella Horns - SpiderTrax 1.25" - Airlift 1000 - 285/70R17 Duratracs - Borla Exhaust System - Wirthco Dual Battery setup - Deep Cycle AUX - Front OME Heavy Duty 2.5" Coils + NITROCHARGERS - Rear OME 3" Coils + NITROCHARGERS
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01-10-2019, 12:34 PM
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#7
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Senior Member
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Join Date: Aug 2016
Location: CA
Posts: 3,528
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Senior Member
Join Date: Aug 2016
Location: CA
Posts: 3,528
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I generally cringe at the thought of others doing electrical work on my truck these days… I’ve seen some real botched jobs over the years. I really try and keep that stuff to a minimum if I am not doing the work myself.
It's really is difficult to find good labor and shops that give you that white glove experience and quality.
I would take good notes, photos, and talk to management about what it is you are seeing and seek resolution. It helps to understand general best practices when doing automotive wiring, hardness building, and the types of certifications that are generally required for their installers. I had an alarm installed in my car back in the day and many shortcuts were taken. I made a case for myself, both material and labor were refunded along with damages repaired.
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01-10-2019, 12:42 PM
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#8
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Banned
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Join Date: Nov 2018
Posts: 693
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Banned
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Not trying to shitpost on your post OP, but what is the point of having remote start? In all seriousness, is this strictly for cool factor?
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01-10-2019, 12:46 PM
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#9
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Member
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Join Date: Jul 2014
Location: Mirabel, QC
Posts: 197
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Member
Join Date: Jul 2014
Location: Mirabel, QC
Posts: 197
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Quote:
Originally Posted by YellowSnow
Not trying to shitpost on your post OP, but what is the point of having remote start? In all seriousness, is this strictly for cool factor?
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Living up north it's pratical to have a warm vehicle and also help melt snow and ice. This is a common accessories with the block heater here.
__________________
2022 T4R OR (Cdn edition)
2016 T4R TE (SOLD)
2010 T4R TE: 275/70R17 BFG KO2, Bilstein 5100, TOYTEC 2.5" lift. (SOLD)
1987 Land Cruiser HJ60 (SOLD)
1974 FJ40 (SOLD)
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01-10-2019, 12:47 PM
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#10
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Member
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Join Date: Sep 2015
Location: Minneapolis
Posts: 474
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Member
Join Date: Sep 2015
Location: Minneapolis
Posts: 474
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Quote:
Originally Posted by Bumbo
I generally cringe at the thought of others doing electrical work on my truck these days… I’ve seen some real botched jobs over the years. I really try and keep that stuff to a minimum if I am not doing the work myself.
It's really is difficult to find good labor and shops that give you that white glove experience and quality.
I would take good notes, photos, and talk to management about what it is you are seeing and seek resolution. It helps to understand general best practices when doing automotive wiring, hardness building, and the types of certifications that are generally required for their installers. I had an alarm installed in my car back in the day and many shortcuts were taken. I made a case for myself, both material and labor were refunded along with damages repaired.
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Totally agree, a good quality installer is hard to find nowadays. There is a flip side of the coin here, being an installer for many years I cringe when a truck like this comes in with aftermarket wiring stung all over the place under the dash and you need to remove it to gain access.
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01-10-2019, 01:01 PM
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#11
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Member
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Join Date: Aug 2012
Location: Montreal
Posts: 695
Real Name: Sebastian
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Member
Join Date: Aug 2012
Location: Montreal
Posts: 695
Real Name: Sebastian
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Quote:
Originally Posted by YellowSnow
Not trying to shitpost on your post OP, but what is the point of having remote start? In all seriousness, is this strictly for cool factor?
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Minus 30 celcius at 5am..... With kids... Very practical Not for looks.
Also it seems not so hard to do the install. It saddens me that they took me for a clueless punk. But I will go and talk to the manager to get a compensation or a goddamn good apologie .....
__________________
2011 4RUNNER TRAIL KDSS
SHROCKWORKS Front Bumper - Rugged Ridge Winch 9500lbs - PIAA Lights - Hella Horns - SpiderTrax 1.25" - Airlift 1000 - 285/70R17 Duratracs - Borla Exhaust System - Wirthco Dual Battery setup - Deep Cycle AUX - Front OME Heavy Duty 2.5" Coils + NITROCHARGERS - Rear OME 3" Coils + NITROCHARGERS
Last edited by calcrc; 01-10-2019 at 01:05 PM.
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01-10-2019, 01:19 PM
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#13
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Senior Member
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Join Date: Aug 2016
Location: CA
Posts: 3,528
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Senior Member
Join Date: Aug 2016
Location: CA
Posts: 3,528
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Quote:
Originally Posted by YellowSnow
Not trying to shitpost on your post OP, but what is the point of having remote start? In all seriousness, is this strictly for cool factor?
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Depending on your needs, it’s either a necessity, or a luxury item. I don’t have it in my 4Runners, but my GM truck has it and it’s pretty nice. It came as a factory installed option, I won’t do it aftermarket because of thread like this and depending on the system, it can reduce theft security (immobilizer bypass). The install is critical.
- Winter months, warms up the truck interior, run a block heater.
- Summer – gets the AC going.
- Running the truck for battery charging or getting the alternator going to run things like compressors.
- I found it pretty convenient when camping.
All of this can be done with the doors locks and without the key in the ignition.
Last edited by Bumbo; 01-10-2019 at 01:27 PM.
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01-10-2019, 01:29 PM
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#14
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Member
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Join Date: Jan 2019
Location: Salem, OR
Posts: 100
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Member
Join Date: Jan 2019
Location: Salem, OR
Posts: 100
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Quote:
Originally Posted by YellowSnow
Not trying to shitpost on your post OP, but what is the point of having remote start? In all seriousness, is this strictly for cool factor?
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Cool factor? If you mean to warm up the engine so you car is cooled off on a hot day or toasty on a cold day before you jump in. Along, with helping defrost the thing if you park outside. Then yeah I guess you could call it "cool" or "hot" factor.
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01-10-2019, 01:43 PM
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#15
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Join Date: Sep 2015
Location: Minneapolis
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Join Date: Sep 2015
Location: Minneapolis
Posts: 474
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Quote:
Originally Posted by bigmace
Cool factor? If you mean to warm up the engine so you car is cooled off on a hot day or toasty on a cold day before you jump in. Along, with helping defrost the thing if you park outside. Then yeah I guess you could call it "cool" or "hot" factor.
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He is from San Diego, where the weather is cloudy in the morning clearing towards the noon hour, temperate 70 - 80 and never changes.
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