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Old 04-17-2019, 05:35 PM #136
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Quote:
Originally Posted by TOYO74 View Post
/SNIP/ I can't understand why the service advisors are so clueless about this recall.
I asked if they could schedule the work for anytime and had all parts on hand, and the advisor said it was no problem. He knew about the left A-pillar trim replacement. Then I asked if the console and dash really had to come out and he said "yes". I mentioned my concerns about my custom sound installation, rattles, etc., and he said "absolutely no problem; we've never had one come back".
My regular oil change, inspection, tire rotation, etc. is all due in May so I'm scheduling everything together. I'll post here when it's finished...
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Old 04-17-2019, 05:36 PM #137
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Austin airbag replacements

Anyone get their airbags replaced in Austin, TX ? Which dealership would you recommend - thanks!
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Old 05-13-2019, 09:22 AM #138
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Finally got around to calling but the dealer is saying that there has been a nationwide back order and doesn't know yet when they will be receiving the parts needed.
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Old 05-20-2019, 04:29 PM #139
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Just an update to my earlier posts - I dropped off the 2011 this morning for the airbag recall and state inspection/oil change/45k service. All service work was completed by noon. I asked the service manager if they removed the dash and he indicated they didn't completely remove it but did have to "lift it". Cosmetically, all looks O.K. except for a 3/8" scratch on the fan control trim, but it's surrounded by other scuffs/scratches my kids have left, so I'm not going to worry about it. All of my custom wiring for the stereo/video is intact and everything appears to function as expected, but of course I've only driven it a few miles. I did notice the passenger A pillar trim wasn't replaced, or they carefully replicated the scuff marks that were on the original trim piece.
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Old 07-22-2019, 08:38 AM #140
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Passenger air bag recall-Chicago North suburbs

Need the recall done. Anyone have good/bad regarding north suburban dealers. Do not trust dealerships.

Thanks in advance.

Done by Bredeman in Park Ridge Il. Dropped off at 1600 for recall and oil change. They called at 2045 and even came to pick me up. Lots of fretting, no reason. Looks just like when I dropped it off.
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Old 07-31-2019, 12:58 PM #141
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Although I received my Safety Recall Campaign notice from Toyota Canada back in February, I waited for a convenient time for me to bring my 2011 Limited into my local dealership for the airbag replacement. I also figured not going in early would reduce the "guinea pig" or "lab rat" effect that might happen with the first few removal/replacement procedures at my dealership.

I was also a little wary of getting this recall done, having read the many posts about some sloppy workmanship being done at isolated (mainly U.S.) dealerships.

The last recall notice that I received was for my 2003 Limited (the infamous "shave-the-brake-pedal" driver's floor mat fiasco), which I declined.

I had called last week to make an appointment for the recall work, and this morning the work was completed. Before handing over my 4Runner, I chatted briefly with the technician who was doing the work to confirm what he was going to be removing to get to the airbag assembly. The glovebox, the dashboard gets moved slightly, and the radio/stereo gets loosened to get at the airbag.

Total actual time was a shade over 2 hours (just a shade!) between drop-off for appointment and call back saying work was completed. Invoice has 3 hours recorded.

An inspection of the dashboard/glovebox area afterwards, and I can't even tell work has been done in the area. No scratches, no rattles, everything lines up as before.

All in all, very pleased by this recall work done at North Bay Toyota.
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Old 08-05-2019, 04:27 PM #142
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Passenger bag recall

Did mine a couple months ago there was dash removal and radio cowling removed.one dealer told me 3 plus hours .the one I went took took under 2 hours with no damage except they didnt rehook radio antenna another 30 mins.all good.2010 trail edition.done at destination toyota in Burnaby B.C.
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Old 01-20-2020, 02:49 PM #143
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DC area dealer for airbag recall

Well, I waited until January 2020 to get the passenger airbag recall done on my 16 TRD Pro, hoping that the dealer techs would have had enough practice by now to do it right.

The job took about 2.5 hours. There was one minor hiccup. When I got the 4Runner back, there was a little round plastic piece about the diameter of a nickel, rolling around the door pocket - sort of looked like a sensor cover or ventilation hole plug. I went right back to the dealership, and as I was showing it to the service rep, a technician who happened to be walking by said he knew exactly where it goes. He took it and snapped it into a hole in the passenger wheel well trim. Otherwise, no squeaks or rattles, no obvious scratches, no issues on my one hour drive home.

Jack Taylor Toyota in Alexandria, VA.

I had called other dealerships in the DC area and Jack Taylor was the only one who didn't feed me the nonsense about taking the entire dash apart over an entire day. Service rep Manny told me straight how long it would take and what was involved.
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