04-17-2019, 05:35 PM
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#136
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Junior Member
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Join Date: May 2011
Location: Maine
Posts: 12
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Junior Member
Join Date: May 2011
Location: Maine
Posts: 12
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Quote:
Originally Posted by TOYO74
/SNIP/ I can't understand why the service advisors are so clueless about this recall.
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I asked if they could schedule the work for anytime and had all parts on hand, and the advisor said it was no problem. He knew about the left A-pillar trim replacement. Then I asked if the console and dash really had to come out and he said "yes". I mentioned my concerns about my custom sound installation, rattles, etc., and he said "absolutely no problem; we've never had one come back".
My regular oil change, inspection, tire rotation, etc. is all due in May so I'm scheduling everything together. I'll post here when it's finished...
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2011 SR5 DJ, EC, FE, PE, SR, TH, 3T, 5A
Last edited by jtiner; 04-19-2019 at 07:07 PM.
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04-17-2019, 05:36 PM
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#137
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Member
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Join Date: Apr 2016
Location: Austin, TX
Posts: 67
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Member
Join Date: Apr 2016
Location: Austin, TX
Posts: 67
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Austin airbag replacements
Anyone get their airbags replaced in Austin, TX ? Which dealership would you recommend - thanks!
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05-13-2019, 09:22 AM
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#138
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Senior Member
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Join Date: Jan 2006
Location: Bucks County, PA
Posts: 3,601
Real Name: Dave
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Senior Member
Join Date: Jan 2006
Location: Bucks County, PA
Posts: 3,601
Real Name: Dave
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Finally got around to calling but the dealer is saying that there has been a nationwide back order and doesn't know yet when they will be receiving the parts needed.
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Them Be Me Mods - 2011 Black Limited / Trail Mutt
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05-20-2019, 04:29 PM
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#139
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Junior Member
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Join Date: May 2011
Location: Maine
Posts: 12
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Junior Member
Join Date: May 2011
Location: Maine
Posts: 12
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Just an update to my earlier posts - I dropped off the 2011 this morning for the airbag recall and state inspection/oil change/45k service. All service work was completed by noon. I asked the service manager if they removed the dash and he indicated they didn't completely remove it but did have to "lift it". Cosmetically, all looks O.K. except for a 3/8" scratch on the fan control trim, but it's surrounded by other scuffs/scratches my kids have left, so I'm not going to worry about it. All of my custom wiring for the stereo/video is intact and everything appears to function as expected, but of course I've only driven it a few miles. I did notice the passenger A pillar trim wasn't replaced, or they carefully replicated the scuff marks that were on the original trim piece.
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2011 SR5 DJ, EC, FE, PE, SR, TH, 3T, 5A
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07-22-2019, 08:38 AM
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#140
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Member
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Join Date: Jan 2004
Location: Chicago - north suburb
Posts: 136
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Member
Join Date: Jan 2004
Location: Chicago - north suburb
Posts: 136
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Passenger air bag recall-Chicago North suburbs
Need the recall done. Anyone have good/bad regarding north suburban dealers. Do not trust dealerships.
Thanks in advance.
Done by Bredeman in Park Ridge Il. Dropped off at 1600 for recall and oil change. They called at 2045 and even came to pick me up. Lots of fretting, no reason. Looks just like when I dropped it off.
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-moneypit
2015 Blizzard Pearl Limited
Black leather interior
Last edited by moneypit; 08-05-2019 at 06:17 PM.
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07-31-2019, 12:58 PM
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#141
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Senior Member
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Join Date: Jun 2008
Location: North Bay, ON, Canada
Posts: 1,632
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Senior Member
Join Date: Jun 2008
Location: North Bay, ON, Canada
Posts: 1,632
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Although I received my Safety Recall Campaign notice from Toyota Canada back in February, I waited for a convenient time for me to bring my 2011 Limited into my local dealership for the airbag replacement. I also figured not going in early would reduce the "guinea pig" or "lab rat" effect that might happen with the first few removal/replacement procedures at my dealership.
I was also a little wary of getting this recall done, having read the many posts about some sloppy workmanship being done at isolated (mainly U.S.) dealerships.
The last recall notice that I received was for my 2003 Limited (the infamous "shave-the-brake-pedal" driver's floor mat fiasco), which I declined.
I had called last week to make an appointment for the recall work, and this morning the work was completed. Before handing over my 4Runner, I chatted briefly with the technician who was doing the work to confirm what he was going to be removing to get to the airbag assembly. The glovebox, the dashboard gets moved slightly, and the radio/stereo gets loosened to get at the airbag.
Total actual time was a shade over 2 hours (just a shade!) between drop-off for appointment and call back saying work was completed. Invoice has 3 hours recorded.
An inspection of the dashboard/glovebox area afterwards, and I can't even tell work has been done in the area. No scratches, no rattles, everything lines up as before.
All in all, very pleased by this recall work done at North Bay Toyota.
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2011 Limited 4WD with NAV: "CDN Package" (running boards, mud guards, all-weather mats, cargo liner, block heater).
Summer: Michelin Defender LTX 245/60R20 on OEM Limited 20" rims / Winter: Toyo Observe GSi-5 265/70R17 on 2018 TRD Off-Road 17" rims.
Previous: 2003 4Runner Limited 4WD V8; 1997 Lexus LS400; 1997 Camry CE; 1988 Celica Turbo 4WD; 1982 Celica GT
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08-05-2019, 04:27 PM
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#142
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Member
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Join Date: Jan 2015
Location: Vancouver BC
Posts: 47
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Member
Join Date: Jan 2015
Location: Vancouver BC
Posts: 47
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Passenger bag recall
Did mine a couple months ago there was dash removal and radio cowling removed.one dealer told me 3 plus hours .the one I went took took under 2 hours with no damage except they didnt rehook radio antenna another 30 mins.all good.2010 trail edition.done at destination toyota in Burnaby B.C.
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01-20-2020, 02:49 PM
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#143
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Junior Member
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Join Date: Jun 2016
Location: Washington, DC
Posts: 12
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Junior Member
Join Date: Jun 2016
Location: Washington, DC
Posts: 12
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DC area dealer for airbag recall
Well, I waited until January 2020 to get the passenger airbag recall done on my 16 TRD Pro, hoping that the dealer techs would have had enough practice by now to do it right.
The job took about 2.5 hours. There was one minor hiccup. When I got the 4Runner back, there was a little round plastic piece about the diameter of a nickel, rolling around the door pocket - sort of looked like a sensor cover or ventilation hole plug. I went right back to the dealership, and as I was showing it to the service rep, a technician who happened to be walking by said he knew exactly where it goes. He took it and snapped it into a hole in the passenger wheel well trim. Otherwise, no squeaks or rattles, no obvious scratches, no issues on my one hour drive home.
Jack Taylor Toyota in Alexandria, VA.
I had called other dealerships in the DC area and Jack Taylor was the only one who didn't feed me the nonsense about taking the entire dash apart over an entire day. Service rep Manny told me straight how long it would take and what was involved.
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2016 TRD Pro
Washington, DC
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12-28-2020, 03:17 PM
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#144
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Member
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Join Date: Feb 2011
Posts: 364
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Member
Join Date: Feb 2011
Posts: 364
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Quote:
Originally Posted by secretskwirrel
Well, I waited until January 2020 to get the passenger airbag recall done on my 16 TRD Pro, hoping that the dealer techs would have had enough practice by now to do it right.
The job took about 2.5 hours. There was one minor hiccup. When I got the 4Runner back, there was a little round plastic piece about the diameter of a nickel, rolling around the door pocket - sort of looked like a sensor cover or ventilation hole plug. I went right back to the dealership, and as I was showing it to the service rep, a technician who happened to be walking by said he knew exactly where it goes. He took it and snapped it into a hole in the passenger wheel well trim. Otherwise, no squeaks or rattles, no obvious scratches, no issues on my one hour drive home.
Jack Taylor Toyota in Alexandria, VA.
I had called other dealerships in the DC area and Jack Taylor was the only one who didn't feed me the nonsense about taking the entire dash apart over an entire day. Service rep Manny told me straight how long it would take and what was involved.
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They had to remove the wheel well area to get to your airbag? I'm preparing to have this recall done and reading a lot of conflicting information about dash removal, radio removal, glove box removal, etc. and your post made me wonder what all is involved now.
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12-28-2020, 05:48 PM
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#145
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Member
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Join Date: Dec 2020
Location: Nowhere Special
Posts: 676
Real Name: Special Ed
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Member
Join Date: Dec 2020
Location: Nowhere Special
Posts: 676
Real Name: Special Ed
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Quote:
Originally Posted by DesertCanyons
HughWho,
So the dealer overtightens the skid plate bolts where it doesn't matter and they leave the tire lug nuts loose.
I do all my own service now. I changed the engine oil, the oil in both differentials and the transfer case oil at 29,000 miles.
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I parsed your quote... (Little off topic here)
I have an '02 Limited that went in for warranty work for paint.
The hood was bubbling/rusting.
When I got the truck back, the power antenna was MISSING.
There was a cigarette burn in the front bumper.
And the steering was so bad, you can turn the wheel from 12 to 9 and 12 to 3 and still go straight.
They said that was normal. Told them "we are going for a ride".
On that ride, I asked the guy if he would let me pick his kids up in this vehicle knowing what I just showed him.
The basically replaced the whole front rack...
All for painting the hood.
Ever since then, my Toyota's only see the dealer for recall work if I deem it to be critical.
They can keep their "free" oil changes too as my time is not worth the wait.
I do it myself.
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