Quote:
Originally Posted by kelkins
I’ll request gen 2 replacements next time mine bites the dust. It’s a matter of time at this point. The corner LED must have an issue with the heat sink. I’ll point them to your post if they give me any problems about the upgrade.
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You're probably right -- those Gen1 units will fail again at some point. I do hope the support issues that some folks experienced earlier this year was a blip due to the unexpected events early on with the pandemic along with the Morimoto merger/acquisition.
I can't believe how quick they were to process the warranty claim and would encourage folks to start monitoring their DRL strips if they haven't noticed the failed LEDs. Thought mine were good to go but wasn't the case as it was very intermittent and sometimes one, both, or neither LED was out. I was finally able to catch one or both out in pictures to ensure there was proof of the defect. At this point Morimoto should be aware of how widespread this issue is and shouldn't be resistant to swap out the lights via warranty. At least I hope not.
The positive that resulted from taking my time to submit a claim was the gen2 replacements. Had I submitted the warranty claim earlier, the replacements might have been the gen1s again. I am glad we do have a 5-yr warranty compared to some of the competitor products.