Quote:
Originally Posted by Lester Lugnut
I've used all of the dealers in my area. Same outcome each time and I did just what you said, I called Toyota Corp. That always gets it done, but why should I have to go thru this? You didn't say anything that I and others don't already know.
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Why are you expecting so much from car dealerships? Most only have a parts department because it's the law some likely wouldn't have service departments either if they could. They are a soulless entities which main goals are to maximise profits (sell sell sell). As long as toyota out sells, keeps it's dependable reputation, and remains relevant they will continue to avoid spending money on recalls.
"A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one."
Get it out of your head that any corporation gives a flying **** about you. The machine will march on just fine without out you and your recall service complaint where they make no money.
I sympathize with your anger but your wasting your energy.